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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-8162] MapViewOfFileEx for [datafile] failed with errno:8 Not enough storage</title>
                <link>https://jira.mongodb.org/browse/SERVER-8162</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;Our MongoDB service went down recently, with the following error in the log:&lt;/p&gt;

&lt;p&gt;MapViewOfFileEx for M:/MongoDB/data/xxxx.7 failed with errno:8 Not enough storage is available to process this command. (file size is 536608768) in MemoryMappedFile::map&lt;br/&gt;
Fri Dec 21 19:55:24 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn3914719&amp;#93;&lt;/span&gt;  xx.yy Fatal Assertion 16166&lt;br/&gt;
***aborting after fassert() failure&lt;/p&gt;

&lt;p&gt;We have a batch job that clears out the collection every night, and we do not seem to have had a spike in usage, (although the datafiles were cleared up by the team that got the service running again, so can&apos;t be sure!).&lt;/p&gt;

&lt;p&gt;The service was in the bad state after crashing and could not simply be restarted.&lt;/p&gt;

&lt;p&gt;This error seems to have been reported in previous tickets, (eg. &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-5244&quot; title=&quot;core suite fails with &amp;quot;not enough storage&amp;quot; error - Windows 32 bit&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-5244&quot;&gt;&lt;del&gt;SERVER-5244&lt;/del&gt;&lt;/a&gt;), however it is recorded as fixed in version 2.1.1.&lt;/p&gt;</description>
                <environment>Windows Server, 32bit with 4GB memory. Running MongoDB 2.2.0</environment>
        <key id="61865">SERVER-8162</key>
            <summary>MapViewOfFileEx for [datafile] failed with errno:8 Not enough storage</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="2" iconUrl="https://jira.mongodb.org/images/icons/priorities/critical.svg">Critical - P2</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="tad">Tad Marshall</assignee>
                                    <reporter username="s.peilow">Samuel Peilow</reporter>
                        <labels>
                            <label>crash</label>
                    </labels>
                <created>Mon, 14 Jan 2013 12:22:46 +0000</created>
                <updated>Wed, 10 Dec 2014 23:11:54 +0000</updated>
                            <resolved>Tue, 13 Aug 2013 20:32:36 +0000</resolved>
                                    <version>2.2.0</version>
                                                    <component>Stability</component>
                                        <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="239241" author="tad" created="Mon, 14 Jan 2013 12:49:23 +0000"  >&lt;p&gt;Hi Samuel,&lt;/p&gt;

&lt;p&gt;The issue that was fixed for &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-5244&quot; title=&quot;core suite fails with &amp;quot;not enough storage&amp;quot; error - Windows 32 bit&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-5244&quot;&gt;&lt;del&gt;SERVER-5244&lt;/del&gt;&lt;/a&gt; was primarily about our regression tests failing, and most of the work that was done to fix that problem was on the regression tests themselves.&lt;/p&gt;

&lt;p&gt;Unfortunately, there is not much we can do to prevent a 32-bit version of mongod.exe from running out of address space, which is what error 8: &quot;Not enough storage is available to process this command.&quot; is reporting.  Your best solution is to switch to the 64-bit version of mongod.exe.&lt;/p&gt;

&lt;p&gt;Version 2.2.0 Windows executables for mongodb have the LARGEADDRESSAWARE flag set in the executable header.  This means that on a 64-bit OS, Windows will provide close to 4 GB of user-mode address space to mongod.exe rather than the 2 GB that would be provided if LARGEADDRESSAWARE was not set.  For 32-bit OS versions, the LARGEADDRESSAWARE setting also means that you can use the /3GB or increaseuserva options (depending on which version of Windows you are using) to increase the amount of user-mode address space to 3 GB.  Changing this OS setting will affect applications other than MongoDB as well, so it may require testing to make sure that it works for everything you are running.&lt;/p&gt;

&lt;p&gt;See &lt;a href=&quot;http://msdn.microsoft.com/en-us/library/windows/desktop/bb613473(v=vs.85).aspx&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://msdn.microsoft.com/en-us/library/windows/desktop/bb613473(v=vs.85).aspx&lt;/a&gt; for information about the 4-Gigabyte Tuning option.&lt;/p&gt;

&lt;p&gt;Tad&lt;/p&gt;</comment>
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