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    <title>MongoDB Jira</title>
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    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-82165] MongoDB checks reported cpu model</title>
                <link>https://jira.mongodb.org/browse/SERVER-82165</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;h1&gt;&lt;a name=&quot;Description&quot;&gt;&lt;/a&gt;Description&lt;/h1&gt;

&lt;p&gt;&lt;em&gt;MongoDB checks the reported-model from the CPU and if its not in the required set, mongodb will not start.&lt;/em&gt;&lt;/p&gt;
&lt;h1&gt;&lt;a name=&quot;logoutput&quot;&gt;&lt;/a&gt;log output&lt;/h1&gt;
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&lt;p&gt;&#160;&lt;/p&gt;</description>
                <environment></environment>
        <key id="2473521">SERVER-82165</key>
            <summary>MongoDB checks reported cpu model</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="noopur.gupta@mongodb.com">Noopur Gupta</assignee>
                                    <reporter username="43n12y@gmail.com">Henry Bullwinkel</reporter>
                        <labels>
                    </labels>
                <created>Fri, 13 Oct 2023 07:59:39 +0000</created>
                <updated>Mon, 27 Nov 2023 16:51:02 +0000</updated>
                            <resolved>Mon, 27 Nov 2023 16:51:01 +0000</resolved>
                                    <version>5.0.21</version>
                                                                        <votes>0</votes>
                                    <watches>5</watches>
                                                                                                                <comments>
                            <comment id="5906321" author="JIRAUSER1275035" created="Mon, 27 Nov 2023 16:50:50 +0000"  >&lt;p&gt;I am closing this ticket since there has been no activity.&#160;&lt;/p&gt;</comment>
                            <comment id="5877369" author="JIRAUSER1275035" created="Mon, 13 Nov 2023 23:09:32 +0000"  >&lt;p&gt;Hi Henry&lt;/p&gt;

&lt;p&gt;We still need additional information to diagnose the problem. If this is still an issue for you, would you please share the logs requested?&lt;/p&gt;</comment>
                            <comment id="5805933" author="JIRAUSER1275035" created="Wed, 25 Oct 2023 17:08:15 +0000"  >&lt;p&gt;It would be really helpful if you can share some logs which states mongodb has failed or mongod did not start. These logs will help us understand why the server could be failing.&#160;&lt;/p&gt;

&lt;p&gt;If these logs are not available, I would suspect that there are compatibility issues with the cpu and MongoDB version.&lt;/p&gt;

&lt;p&gt;You can also check if you were able to install an older version (v4.4). There were cpu support changes between v4.4 and v5.0+, see &lt;a href=&quot;https://www.mongodb.com/docs/manual/administration/production-notes/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Production notes&lt;/a&gt; , this could help us clarify if there is a compatibility issue.&lt;/p&gt;</comment>
                            <comment id="5803033" author="JIRAUSER1275464" created="Tue, 24 Oct 2023 19:05:09 +0000"  >&lt;p&gt;Issue appers with both, running a container or installing MongoDB on the VM.&lt;/p&gt;

&lt;p&gt;So it should be the server itself.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</comment>
                            <comment id="5796337" author="JIRAUSER1275035" created="Fri, 20 Oct 2023 22:27:46 +0000"  >&lt;p&gt;Hi Henry,&lt;/p&gt;

&lt;p&gt;Unfortunately the steps of reproduction and information that you provided for this issue, is not sufficient to understand whether this is an issue with the docker images or the server itself.&#160;&lt;/p&gt;

&lt;p&gt;For this issue we&apos;d like to encourage you to start by asking our community for help by posting on the &lt;a href=&quot;https://www.mongodb.com/community/forums&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;MongoDB Developer Community Forums&lt;/a&gt;. If the discussion there leads you to suspect a bug in the MongoDB server, then we&apos;d want to investigate it as a possible bug here in the SERVER project.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</comment>
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                            <customfieldvalue>&lt;p&gt;Install mongodb on a vm with kvm cpu-model plus added avx flag:&lt;/p&gt;

&lt;p&gt;Proxmox example:&lt;/p&gt;
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