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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-83495] Random Crash FileRenameFailed</title>
                <link>https://jira.mongodb.org/browse/SERVER-83495</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;I randomly get FileRenameFailed error on my MongoDB service that causes it to terminate.&#160;&lt;/p&gt;

&lt;p&gt;The user which runs the service has full access to &quot;C:\Program Files\MongoDB&quot;&lt;/p&gt;

&lt;p&gt;I would also mention that this error never occured untill this month which happend twice.&lt;/p&gt;

&lt;p&gt;I have attached the full stacktrace&#160;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Regards,&lt;/p&gt;

&lt;p&gt;Sebastian Amihaesie&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</description>
                <environment></environment>
        <key id="2506283">SERVER-83495</key>
            <summary>Random Crash FileRenameFailed</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="chris.kelly@mongodb.com">Chris Kelly</assignee>
                                    <reporter username="sebastian.amihaesie@gmail.com">Sebastian Stefan</reporter>
                        <labels>
                    </labels>
                <created>Tue, 21 Nov 2023 14:00:09 +0000</created>
                <updated>Tue, 21 Nov 2023 19:03:27 +0000</updated>
                            <resolved>Tue, 21 Nov 2023 19:03:27 +0000</resolved>
                                                                                        <votes>0</votes>
                                    <watches>2</watches>
                                                                                                                <comments>
                            <comment id="5896445" author="JIRAUSER1265262" created="Tue, 21 Nov 2023 19:02:38 +0000"  >&lt;p&gt;Hey &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=sebastian.amihaesie%40gmail.com&quot; class=&quot;user-hover&quot; rel=&quot;sebastian.amihaesie@gmail.com&quot;&gt;sebastian.amihaesie@gmail.com&lt;/a&gt;!&lt;/p&gt;

&lt;p&gt;Thank you for your report. The following failure in the stacktrace:&lt;/p&gt;
&lt;p/&gt;
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		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;{&lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;t&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;:{&lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;$date&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;:&lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;2023-11-17T13:22:16.898+02:00&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;},&lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;s&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;:&lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;F&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;, &lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;c&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;:&lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;CONTROL&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;, &lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;id&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;:&lt;/span&gt;&lt;span style=&quot;color: #009900; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;4757800&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;, &lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;ctx&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;:&lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;ftdc&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;,&lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;msg&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;:&lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;Writing fatal message&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;,&lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;attr&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;:{&lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;message&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;:&lt;/span&gt;&lt;span style=&quot;color: blue; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;DBException::toString(): FileRenameFailed: Access is denied\nActual exception type: class mongo::error_details::ExceptionForImpl&amp;lt;37,class mongo::AssertionException&amp;gt;\n&quot;&lt;/span&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;}}&lt;/span&gt;&lt;/pre&gt;
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&lt;p/&gt;
&lt;p&gt;&#160;&lt;br/&gt;
indicates that the mongod does not have the necessary permissions to rename files in its&#160;&lt;tt&gt;dbpath&lt;/tt&gt;. I would suggest investigating other tasks on the machine running that may be interfering with the mongod&apos;s permissions.&lt;/p&gt;

&lt;p&gt;As this ticket does not appear to be a bug, I&apos;m going to go ahead and close it. If you need further assistance troubleshooting, I encourage you to ask our community by posting on the &lt;a href=&quot;https://www.mongodb.com/community/forums&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;MongoDB Developer Community Forums&lt;/a&gt;. If the discussion there leads you to suspect a bug in the MongoDB server, then we&apos;d want to investigate it as a possible bug here in the SERVER project.&lt;/p&gt;

&lt;p&gt;Additionally, you can view our Jira for prior reports of this on Windows machines, or consider resolutions proposed by users in &lt;a href=&quot;https://www.mongodb.com/community/forums/t/mongo-process-crashed-every-few-days-on-windows/129625/18&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;this thread on the forums.&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Chris&lt;/p&gt;</comment>
                            <comment id="5895338" author="JIRAUSER1276003" created="Tue, 21 Nov 2023 14:02:42 +0000"  >&lt;p&gt;Env info:&#160;&lt;/p&gt;

&lt;p&gt;db version v6.0.0&lt;br/&gt;
Build Info: {&lt;br/&gt;
&#160; &#160; &quot;version&quot;: &quot;6.0.0&quot;,&lt;br/&gt;
&#160; &#160; &quot;gitVersion&quot;: &quot;e61bf27c2f6a83fed36e5a13c008a32d563babe2&quot;,&lt;br/&gt;
&#160; &#160; &quot;modules&quot;: [],&lt;br/&gt;
&#160; &#160; &quot;allocator&quot;: &quot;tcmalloc&quot;,&lt;br/&gt;
&#160; &#160; &quot;environment&quot;: &lt;/p&gt;
{
&#160; &#160; &#160; &#160; &quot;distmod&quot;: &quot;windows&quot;,
&#160; &#160; &#160; &#160; &quot;distarch&quot;: &quot;x86_64&quot;,
&#160; &#160; &#160; &#160; &quot;target_arch&quot;: &quot;x86_64&quot;
&#160; &#160; }
&lt;p&gt;}&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="491463" name="StackTrace.txt" size="17171" author="sebastian.amihaesie@gmail.com" created="Tue, 21 Nov 2023 13:57:39 +0000"/>
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