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        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-83761] Consider renaming the ticket statistics in the execution layer</title>
                <link>https://jira.mongodb.org/browse/SERVER-83761</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;Recently a number of support cases have highlighted the statistics&lt;/p&gt;

&lt;p&gt;&quot;ss wiredtiger concurrentTransactions read out&quot;&lt;/p&gt;

&lt;p&gt;&quot;ss wiredtiger concurrentTransactions read totalTickets&quot;&lt;/p&gt;

&lt;p&gt;&quot;ss wiredtiger concurrentTransactions write out&quot;&lt;/p&gt;

&lt;p&gt;&quot;ss wiredtiger concurrentTransactions write totalTickets&quot;.&lt;/p&gt;

&lt;p&gt;For example this FTDC image demonstrates a case where the write tickets are exhausted:&lt;br/&gt;
&lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;img src=&quot;https://jira.mongodb.org/secure/attachment/493617/493617_image-2023-11-30-13-05-35-857.png&quot; height=&quot;124&quot; width=&quot;930&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;This statistic tends to cause confusion among both support and other engineers as it implicates the storage engine layer (it is even merged with WiredTiger stats by T2), however the storage engine doesn&apos;t maintain the ticketing system or have a concept of read/write tickets. This can lead to misdirected questions about ticket exhaustion and other issues with regards to ticketing.&lt;/p&gt;

&lt;p&gt;As part of this work it may be worth sharing information with support as to what the ticketing system is, when it comes into affect and other related issues.&lt;/p&gt;</description>
                <environment></environment>
        <key id="2513351">SERVER-83761</key>
            <summary>Consider renaming the ticket statistics in the execution layer</summary>
                <type id="3" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14718&amp;avatarType=issuetype">Task</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="1" iconUrl="https://jira.mongodb.org/images/icons/statuses/open.png" description="">Open</status>
                    <statusCategory id="2" key="new" colorName="default"/>
                                    <resolution id="-1">Unresolved</resolution>
                                        <assignee username="backlog-server-execution">Backlog - Storage Execution Team</assignee>
                                    <reporter username="luke.pearson@mongodb.com">Luke Pearson</reporter>
                        <labels>
                            <label>storex-ranked</label>
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                <created>Thu, 30 Nov 2023 21:08:20 +0000</created>
                <updated>Tue, 6 Feb 2024 15:29:27 +0000</updated>
                                                                                                <votes>0</votes>
                                    <watches>6</watches>
                                                                                                                <comments>
                            <comment id="5944811" author="steven.vannelli" created="Tue, 12 Dec 2023 16:53:38 +0000"  >&lt;p&gt;We&apos;re putting this toward the bottom of our prioritized backlog. When we do decide to pick it up, we will write an Engineering Proposal or scope to ensure stakeholders are aware of and onboard with the change. &lt;/p&gt;</comment>
                            <comment id="5931135" author="james.lin" created="Wed, 6 Dec 2023 21:36:23 +0000"  >&lt;p&gt;From TS perspective, we agreed with &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=shameek.ray%40mongodb.com&quot; class=&quot;user-hover&quot; rel=&quot;shameek.ray@mongodb.com&quot;&gt;shameek.ray@mongodb.com&lt;/a&gt; that &quot;ticket&quot; has been &quot;a user-facing concept&quot;.  For example, Atlas has even an alert &quot;Tickets Available&quot;. today.  I also agree with the motivation behind this JIRA as well as starting with a document (e.g. &quot;Execution Control field guide&quot;).&lt;/p&gt;</comment>
                            <comment id="5927131" author="steven.vannelli" created="Tue, 5 Dec 2023 18:01:00 +0000"  >&lt;p&gt;Thanks &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=shameek.ray%40mongodb.com&quot; class=&quot;user-hover&quot; rel=&quot;shameek.ray@mongodb.com&quot;&gt;shameek.ray@mongodb.com&lt;/a&gt;, getting a scope or eng proposal approved here seems reasonable if we decide to proceed with it.&#160;&lt;/p&gt;</comment>
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