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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-8698] Invalid access at address: 0 from thread &quot;command: { serverStatus: 1 }&quot; Got signal: 7 (Bus error).</title>
                <link>https://jira.mongodb.org/browse/SERVER-8698</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;...&lt;br/&gt;
Mon Feb 25 03:33:06 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn25391&amp;#93;&lt;/span&gt; command admin.$cmd command: &lt;/p&gt;
{ serverStatus: 1 }
&lt;p&gt; ntoreturn:1 keyUpdates:0 locks(micros) r:38 reslen:2633 601ms&lt;br/&gt;
Mon Feb 25 03:33:24 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn25391&amp;#93;&lt;/span&gt; serverStatus was very slow: &lt;/p&gt;
{ after basic: 0, middle of mem: 0, after mem: 0, after connections: 0, after extra info: 0, after counters: 0, after repl: 0, after asserts: 0, after dur: 3890, at end: 3890 }
&lt;p&gt;Mon Feb 25 03:37:46 Invalid access at address: 0 from thread: conn25391&lt;br/&gt;
...&lt;br/&gt;
Mon Feb 25 03:37:46 Got signal: 7 (Bus error).&lt;/p&gt;

&lt;p&gt;Mon Feb 25 03:37:46 Backtrace:&lt;br/&gt;
0xade6e1 0x5582d9 0x558862 0x34a320f4a0 0x9b06f3 0xc22872 0x5c99df 0x66b636 0x6571f1 0x658d5d 0x659c1e 0x6afa08 0x6b3241 0xb5ba7d 0xb5d052 0x56fa52 0x5dbf11 0x34a32077f1 0x34a2ee570d &lt;br/&gt;
 /export/servers/mongodb/bin/mongod(_ZN5mongo15printStackTraceERSo+0x21) &lt;span class=&quot;error&quot;&gt;&amp;#91;0xade6e1&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /export/servers/mongodb/bin/mongod(_ZN5mongo10abruptQuitEi+0x399) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x5582d9&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /export/servers/mongodb/bin/mongod(_ZN5mongo24abruptQuitWithAddrSignalEiP7siginfoPv+0x262) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x558862&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /lib64/libpthread.so.0() &lt;span class=&quot;error&quot;&gt;&amp;#91;0x34a320f4a0&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /export/servers/mongodb/bin/mongod() &lt;span class=&quot;error&quot;&gt;&amp;#91;0x9b06f3&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /export/servers/mongodb/bin/mongod(malloc+0xe2) &lt;span class=&quot;error&quot;&gt;&amp;#91;0xc22872&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /export/servers/mongodb/bin/mongod(_ZN5mongo14prettyHostNameEv+0x1f) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x5c99df&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /export/servers/mongodb/bin/mongod(_ZN5mongo15CmdServerStatus3runERKSsRNS_7BSONObjEiRSsRNS_14BSONObjBuilderEb+0xc6) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x66b636&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /export/servers/mongodb/bin/mongod(_ZN5mongo12_execCommandEPNS_7CommandERKSsRNS_7BSONObjEiRNS_14BSONObjBuilderEb+0x51) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x6571f1&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /export/servers/mongodb/bin/mongod(_ZN5mongo11execCommandEPNS_7CommandERNS_6ClientEiPKcRNS_7BSONObjERNS_14BSONObjBuilderEb+0xcfd) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x658d5d&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /export/servers/mongodb/bin/mongod(_ZN5mongo12_runCommandsEPKcRNS_7BSONObjERNS_11_BufBuilderINS_16TrivialAllocatorEEERNS_14BSONObjBuilderEbi+0x2ae) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x659c1e&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /export/servers/mongodb/bin/mongod(_ZN5mongo11runCommandsEPKcRNS_7BSONObjERNS_5CurOpERNS_11_BufBuilderINS_16TrivialAllocatorEEERNS_14BSONObjBuilderEbi+0x38) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x6afa08&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /export/servers/mongodb/bin/mongod(&lt;em&gt;ZN5mongo8runQueryERNS_7MessageERNS_12QueryMessageERNS_5CurOpES1&lt;/em&gt;+0xbc1) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x6b3241&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /export/servers/mongodb/bin/mongod() &lt;span class=&quot;error&quot;&gt;&amp;#91;0xb5ba7d&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /export/servers/mongodb/bin/mongod(_ZN5mongo16assembleResponseERNS_7MessageERNS_10DbResponseERKNS_11HostAndPortE+0x3a2) &lt;span class=&quot;error&quot;&gt;&amp;#91;0xb5d052&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /export/servers/mongodb/bin/mongod(_ZN5mongo16MyMessageHandler7processERNS_7MessageEPNS_21AbstractMessagingPortEPNS_9LastErrorE+0x82) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x56fa52&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /export/servers/mongodb/bin/mongod(_ZN5mongo3pms9threadRunEPNS_13MessagingPortE+0x411) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x5dbf11&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /lib64/libpthread.so.0() &lt;span class=&quot;error&quot;&gt;&amp;#91;0x34a32077f1&amp;#93;&lt;/span&gt;&lt;br/&gt;
 /lib64/libc.so.6(clone+0x6d) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x34a2ee570d&amp;#93;&lt;/span&gt;&lt;/p&gt;</description>
                <environment>centos 6.2 final ,kernel 2.6.32</environment>
        <key id="66284">SERVER-8698</key>
            <summary>Invalid access at address: 0 from thread &quot;command: { serverStatus: 1 }&quot; Got signal: 7 (Bus error).</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="5">Cannot Reproduce</resolution>
                                        <assignee username="andre.defrere@mongodb.com">Andre de Frere</assignee>
                                    <reporter username="inosql">nosqldb</reporter>
                        <labels>
                    </labels>
                <created>Mon, 25 Feb 2013 03:04:57 +0000</created>
                <updated>Tue, 19 Mar 2013 20:18:21 +0000</updated>
                            <resolved>Tue, 12 Mar 2013 00:05:34 +0000</resolved>
                                    <version>2.2.0</version>
                                                    <component>Stability</component>
                                        <votes>0</votes>
                                    <watches>5</watches>
                                                                                                                <comments>
                            <comment id="286768" author="andre.defrere" created="Tue, 12 Mar 2013 00:05:34 +0000"  >&lt;p&gt;Hi,&lt;/p&gt;

&lt;p&gt;I&apos;m closing this ticket for now, as it appears it may be caused by something else.  Please do not hesitate to reopen the case if there is anything further, or if you have a way of reproducing the issue.&lt;/p&gt;</comment>
                            <comment id="286090" author="inosql" created="Mon, 11 Mar 2013 10:14:01 +0000"  >&lt;p&gt;dmesg is normal.I think it&apos;s an accidental case instead of a bug.Thanks.&lt;/p&gt;</comment>
                            <comment id="283161" author="andre.defrere" created="Thu, 7 Mar 2013 05:41:27 +0000"  >&lt;p&gt;One of the common causes for a Signal 7 (Bus Error) is IO problems or corruption on the filesystem.  Could you check your &lt;tt&gt;dmesg&lt;/tt&gt; output and ensure there are no filesystem or IO problems detected?  Can you &lt;tt&gt;fsck&lt;/tt&gt; the volume that the dbpath is on?&lt;/p&gt;</comment>
                            <comment id="277741" author="inosql" created="Thu, 28 Feb 2013 03:55:17 +0000"  >&lt;p&gt;I attached the log,but it&apos;s hard to reproduce the problem.Thank you.&lt;/p&gt;</comment>
                            <comment id="277161" author="james.wahlin@10gen.com" created="Wed, 27 Feb 2013 15:19:34 +0000"  >&lt;p&gt;Can you provide:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;The full mongod log&lt;/li&gt;
	&lt;li&gt;Steps to reproduce&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Also, our &lt;a href=&quot;http://www.mongodb.org/downloads&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;latest stable release&lt;/a&gt; of MongoDB 2.2 is 2.2.3. I would recommend &lt;a href=&quot;http://docs.mongodb.org/manual/release-notes/2.2/#upgrading&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;upgrading&lt;/a&gt; to take advantage of bug fixes and improvements made.&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="24543" name="mongod.log.2013-02-25T16-01-01" size="79039" author="inosql" created="Thu, 28 Feb 2013 03:55:17 +0000"/>
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