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<channel>
    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-9355] Mongodb crashed after - FlushViewOfFile for F:/data/xq.4 failed with error 1117 after 1 attempts taking 7076 ms</title>
                <link>https://jira.mongodb.org/browse/SERVER-9355</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;This happened in our production system in the middle of the night on a Sunday morning. I cannot see anything that might of triggered this. The database did recover once we restarted mongod.&lt;/p&gt;

&lt;p&gt;See attached log file for more details. This is failure extracted from that file.&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;[DataFileSync] FlushViewOfFile for F:/data/xq.4 failed with error 1117 after 1 attempts taking 7076 ms&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;[DataFileSync]   Fatal Assertion 16387&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;[DataFileSync] mongod.exe    ...\src\mongo\util\stacktrace.cpp(161)                           mongo::printStackTrace+0x3e&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;[DataFileSync] mongod.exe    ...\src\mongo\util\assert_util.cpp(126)                          mongo::fassertFailed+0x43&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;[DataFileSync] mongod.exe    ...\src\mongo\util\mmap_win.cpp(375)                             mongo::WindowsFlushable::flush+0x425&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;[DataFileSync] mongod.exe    ...\src\mongo\util\mmap.cpp(183)                                 mongo::MongoFile::_flushAll+0x2b3&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;[DataFileSync] mongod.exe    ...\src\mongo\db\db.cpp(427)                                     mongo::DataFileSync::run+0x24c&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;[DataFileSync] mongod.exe    ...\src\mongo\util\background.cpp(64)                            mongo::BackgroundJob::jobBody+0x25c&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;[DataFileSync] mongod.exe    ...\src\third_party\boost\boost\bind\mem_fn_template.hpp(165)    boost::_mfi::mf1&amp;lt;void,mongo::BackgroundJob,boost::shared_ptr&amp;lt;mongo::BackgroundJob::JobStatus&amp;gt; &amp;gt;::operator()+0x47&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;[DataFileSync] mongod.exe    ...\src\third_party\boost\boost\thread\detail\thread.hpp(63)     boost::detail::thread_data&amp;lt;boost::_bi::bind_t&amp;lt;void,boost::_mfi::mf1&amp;lt;void,mongo::BackgroundJob,boost::shared_ptr&amp;lt;mongo::BackgroundJob::JobStatus&amp;gt; &amp;gt;,boost::_bi::list2&amp;lt;boost::_bi::value&amp;lt;mongo::BackgroundJob * __ptr64&amp;gt;,boost::_bi::value&amp;lt;boost::shared_ptr&amp;lt;mongo::BackgroundJob::JobStatus&amp;gt; &amp;gt; &amp;gt; &amp;gt; &amp;gt;::run+0x31&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;[DataFileSync] mongod.exe    ...\src\third_party\boost\libs\thread\src\win32\thread.cpp(180)  boost::`anonymous namespace&apos;::thread_start_function+0x21&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;[DataFileSync] mongod.exe    f:\dd\vctools\crt_bld\self_64_amd64\crt\src\threadex.c(314)      _callthreadstartex+0x17&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;[DataFileSync] mongod.exe    f:\dd\vctools\crt_bld\self_64_amd64\crt\src\threadex.c(292)      _threadstartex+0x7f&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;[DataFileSync] kernel32.dll                                                                   BaseThreadInitThunk+0xd&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;[DataFileSync]&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;***aborting after fassert() failure&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
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&lt;/div&gt;
&lt;p/&gt;</description>
                <environment>Azure Worker Role - 3 replica set databases on 3 Azure instances</environment>
        <key id="71861">SERVER-9355</key>
            <summary>Mongodb crashed after - FlushViewOfFile for F:/data/xq.4 failed with error 1117 after 1 attempts taking 7076 ms</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="2">Won&apos;t Fix</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="woaksie">John Woakes</reporter>
                        <labels>
                    </labels>
                <created>Mon, 15 Apr 2013 16:58:00 +0000</created>
                <updated>Wed, 10 Dec 2014 23:15:31 +0000</updated>
                            <resolved>Thu, 23 May 2013 00:27:36 +0000</resolved>
                                    <version>2.2.2</version>
                                                    <component>Internal Code</component>
                                        <votes>0</votes>
                                    <watches>9</watches>
                                                                                                                <comments>
                            <comment id="343913" author="woaksie" created="Thu, 23 May 2013 17:46:00 +0000"  >&lt;p&gt;I am not sure what information to post that is not already here. The support number is 113041610370474 and the agent&apos;s name is Mike Wong.&lt;/p&gt;

&lt;p&gt;I will update this ticket if I get more information.&lt;/p&gt;</comment>
                            <comment id="343289" author="dan@10gen.com" created="Thu, 23 May 2013 00:27:36 +0000"  >&lt;p&gt;Thanks for the update John.  If you&apos;re able to post information we can use to track this issue here in this ticket, it would be much appreciated.  Closing this as an active MongoDB issue for now as I don&apos;t think there&apos;s anything that can be done on the MongoDB side.&lt;/p&gt;</comment>
                            <comment id="343205" author="woaksie" created="Wed, 22 May 2013 22:28:04 +0000"  >&lt;p&gt;Finally got this from Microsoft Azure Support...&lt;br/&gt;
-----------------------------------------------------&lt;br/&gt;
So the product group finally got back to me over the weekend.  Apparently there is a platform bug on the Azure side which results in a lease request that execute right around the time the lease expires to clear the least after they have checked that it is valid which results in drive unmounts.  We see in the metrics how the lease renewal occurs around 3 seconds too late in our scenario.  They are working on the fix and expect a the fix to be rolled out to production environments in an upcoming release milestone.  I am trying to get more exact dates now.&lt;br/&gt;
-----------------------------------------------------&lt;/p&gt;</comment>
                            <comment id="320557" author="woaksie" created="Wed, 24 Apr 2013 16:31:09 +0000"  >&lt;p&gt;We are still having Mongo crash or get into an unstable condition nearly daily. I have opened a ticket with Azure and they are trying to get to the root of this. I have been working with them on this. Hopefully will get an answer soon.  &lt;/p&gt;</comment>
                            <comment id="320076" author="stennie" created="Wed, 24 Apr 2013 01:15:03 +0000"  >&lt;p&gt;Hi John,&lt;/p&gt;

&lt;p&gt;Do you have any update on this issue?&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Stephen&lt;/p&gt;</comment>
                            <comment id="315858" author="woaksie" created="Thu, 18 Apr 2013 00:12:17 +0000"  >&lt;p&gt;This is the latest from MS&lt;/p&gt;

&lt;p&gt;So I installed debugdiag which is set to write a dump file if mongod.exe crashes.  Debugdiag is on all three instances of MongoWorker. Hopefully, we&#8217;ll get a dump soon to analyze.  I will check on it again later today and tomorrow morning.&lt;/p&gt;</comment>
                            <comment id="314826" author="woaksie" created="Tue, 16 Apr 2013 19:46:32 +0000"  >&lt;p&gt;Thanks Dan, I have open a ticket with Azure support. I will let you know what happens.&lt;/p&gt;</comment>
                            <comment id="314713" author="dan@10gen.com" created="Tue, 16 Apr 2013 17:25:36 +0000"  >&lt;p&gt;I see in the EventLogs you&apos;ve posted the following event for the ProviderName &quot;WaDrivePrt&quot; at timestamp: 2013-04-14T07:15:41.7262866Z:&lt;/p&gt;

&lt;p&gt;&lt;tt&gt;&apos;/mongoddblob0.vhd&apos; failed to renew lease the specified XDisk.&lt;/tt&gt;&lt;/p&gt;

&lt;p&gt;This is a about 90 secs after the crash occurred while flushing to disk.  This appears to be an issue with the disk subsystem in Azure.  Have you tried alerting Azure support with the same details you&apos;ve included in this ticket?&lt;/p&gt;</comment>
                            <comment id="313997" author="woaksie" created="Mon, 15 Apr 2013 20:37:32 +0000"  >&lt;p&gt;This is the Windows Event Logs from the period.&lt;/p&gt;</comment>
                            <comment id="313921" author="tad" created="Mon, 15 Apr 2013 19:13:47 +0000"  >&lt;p&gt;Error 1117 is ERROR_IO_DEVICE: The request could not be performed because of an I/O device error.&lt;/p&gt;

&lt;p&gt;Can you see if there is anything in the Windows or Azure event logs corresponding to this error?&lt;/p&gt;</comment>
                    </comments>
                <issuelinks>
                            <issuelinktype id="10012">
                    <name>Related</name>
                                                                <inwardlinks description="is related to">
                                        <issuelink>
            <issuekey id="132661">SERVER-13681</issuekey>
        </issuelink>
                            </inwardlinks>
                                    </issuelinktype>
                    </issuelinks>
                <attachments>
                            <attachment id="25952" name="MongoCrash.log" size="20957" author="woaksie" created="Mon, 15 Apr 2013 16:58:00 +0000"/>
                            <attachment id="25963" name="WADWindowsEventLogsTable.csv" size="4418" author="woaksie" created="Mon, 15 Apr 2013 20:37:32 +0000"/>
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