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  1. Documentation
  2. DOCS-10501

"Unexpected Error" occurs when using Ops Manager Profiler

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Details

    • Icon: Bug Bug
    • Resolution: Incomplete
    • Icon: Major - P3 Major - P3
    • None
    • 3.4.5, 3.4.4
    • Ops Manager
    • None
    • Google Chrome 59.0.3071.115

    Description

      When I enable Profiling in Ops Manager and click mongod instance > Profiler, I do see chart and profiling data show up normally. However, after more and more data coming in, an "Unexpected Error" show up with below browser console output

      common.min.js?_ds=71b3424…:28 200 "parsererror" SyntaxError: Unexpected token N in JSON at position 12612690
          at JSON.parse (<anonymous>)
          at fa.parseJSON (thirdparty.min.js?_ds=71b3424…:24)
          at T (thirdparty.min.js?_ds=71b3424…:22)
          at d (thirdparty.min.js?_ds=71b3424…:24)
          at XMLHttpRequest.<anonymous> (thirdparty.min.js?_ds=71b3424…:24)
      

      Environment: MongoDB 3.4.4 sharded cluster with Ops Manager 3.4.4

      Attachments

        1. profiler_console.PNG
          profiler_console.PNG
          14 kB
        2. profiler.PNG
          profiler.PNG
          26 kB

        Activity

          People

            linda.qin@mongodb.com Linda Qin
            mos_yang mos yang
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            Dates

              Created:
              Updated:
              Resolved:
              6 years, 30 weeks, 6 days ago