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  1. Documentation
  2. DOCS-11053

Validate Compass Ubuntu Install Instructions

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major - P3
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Compass
    • Environment:
    • # Replies:
      1
    • Last comment by Customer:
      true
    • Story Points:
      0.3
    • Sprint:
      KANBAN BUCKET

      Description

      Would you please raise a ticket for this as I don't have a subscription.

      Ubuntu 16.04_LTS (in VirtualBox VM on OSX host (El Capitan)).

      1. the wget link on this page is out of sync with the download link

      2. using a VM with an almost clean install of Ubuntu double-clicking on .deb won't work as the OS needs other packages.

      3. the install using sudo dpkg -i etc had many missing dependencies. I manually got the dependent packages, as far as I could see.

      4. Get following error when I try to run per website instructions:

      ser@ubuntu:~$ DEBUG=* mongodb-compass;
      hadron-auto-update-manager auto updater ready and waiting. +0ms

      { version: '1.6.0', feedURL: 'https://compass.mongodb.com/update?version=1.6.0&platform=linux&arch=x64' }

      mongodb-compass:menu init() +261ms
      storage-mixin:backends:local localforage module not available in non-browser context. `local` storage engine will fall back to `null` storage engine. +558ms
      storage-mixin:backends:secure keytar module not available. `secure` storage engine will fall back to `null` storage engine. +121ms
      hadron-auto-update-manager:linux feedURL is `https://compass.mongodb.com/update?version=1.6.0&platform=linux&arch=x64` +264ms
      mongodb-compass:main:migrations main process migrations from 0.0.0 to 1.6.0 +188ms
      app-migrations upgrading from version +3ms 0.0.0 to version 1.6.0
      app-migrations executing migration steps for versions ["1.2.0-beta.1"] +3ms
      mongodb-compass:electron:window-manager creating new window: file:///usr/share/mongodb-compass/resources/app.asar/src/app/index.html#connect +7ms
      mongodb-compass:menu WINDOW 1 load() +66ms
      mongodb-compass:menu lastFocusedWindow set to WINDOW 1 +1ms
      mongodb-compass:menu create menu state for new WINDOW 1 +0ms
      mongodb-compass:menu WINDOW 1 setTemplate() +0ms
      mongodb-compass:menu WINDOW 1's menu loaded +21ms
      mongodb-compass:electron:window-manager sending `app:quit` msg +2ms
      mongodb-compass:menu WINDOW 1 closing +4ms
      mongodb-compass:menu WINDOW closed +114ms
      user@ubuntu:~$

      5. tried with sudo and compass UI comes up ok but hangs with message relating to "can't access home"

      BTW - I'm running compass on my Mac natively and it worked fine first time.

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                Dates

                • Created:
                  Updated:
                  Resolved:
                  Days since reply:
                  1 year, 29 weeks, 3 days ago
                  Date of 1st Reply: