Details
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Bug
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Resolution: Fixed
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Major - P3
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None
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user@ubuntu:~$ uname -a
Linux ubuntu 4.4.0-101-generic #124-Ubuntu SMP Fri Nov 10 18:29:59 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
user@ubuntu:~$ cat /etc/os-release
NAME="Ubuntu"
VERSION="16.04.1 LTS (Xenial Xerus)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 16.04.1 LTS"
VERSION_ID="16.04"
HOME_URL="http://www.ubuntu.com/"
SUPPORT_URL="http://help.ubuntu.com/"
BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/"
UBUNTU_CODENAME=xenial
*Location*: https://docs.mongodb.com/compass/master/install/#install-on-ubuntu
*Referrer*: https://www.google.com/
*User-Agent*: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36
*Screen Resolution*: 1440 x 900user@ubuntu :~$ uname -a Linux ubuntu 4.4.0-101-generic #124-Ubuntu SMP Fri Nov 10 18:29:59 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux user@ubuntu :~$ cat /etc/os-release NAME="Ubuntu" VERSION="16.04.1 LTS (Xenial Xerus)" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04.1 LTS" VERSION_ID="16.04" HOME_URL=" http://www.ubuntu.com/ " SUPPORT_URL=" http://help.ubuntu.com/ " BUG_REPORT_URL=" http://bugs.launchpad.net/ubuntu/ " UBUNTU_CODENAME=xenial *Location*: https://docs.mongodb.com/compass/master/install/#install-on-ubuntu *Referrer*: https://www.google.com/ *User-Agent*: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36 *Screen Resolution*: 1440 x 900
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0.3
Description
Would you please raise a ticket for this as I don't have a subscription.
Ubuntu 16.04_LTS (in VirtualBox VM on OSX host (El Capitan)).
1. the wget link on this page is out of sync with the download link
2. using a VM with an almost clean install of Ubuntu double-clicking on .deb won't work as the OS needs other packages.
3. the install using sudo dpkg -i etc had many missing dependencies. I manually got the dependent packages, as far as I could see.
4. Get following error when I try to run per website instructions:
ser@ubuntu:~$ DEBUG=* mongodb-compass;
hadron-auto-update-manager auto updater ready and waiting. +0ms
mongodb-compass:menu init() +261ms
storage-mixin:backends:local localforage module not available in non-browser context. `local` storage engine will fall back to `null` storage engine. +558ms
storage-mixin:backends:secure keytar module not available. `secure` storage engine will fall back to `null` storage engine. +121ms
hadron-auto-update-manager:linux feedURL is `https://compass.mongodb.com/update?version=1.6.0&platform=linux&arch=x64` +264ms
mongodb-compass:main:migrations main process migrations from 0.0.0 to 1.6.0 +188ms
app-migrations upgrading from version +3ms 0.0.0 to version 1.6.0
app-migrations executing migration steps for versions ["1.2.0-beta.1"] +3ms
mongodb-compass:electron:window-manager creating new window: file:///usr/share/mongodb-compass/resources/app.asar/src/app/index.html#connect +7ms
mongodb-compass:menu WINDOW 1 load() +66ms
mongodb-compass:menu lastFocusedWindow set to WINDOW 1 +1ms
mongodb-compass:menu create menu state for new WINDOW 1 +0ms
mongodb-compass:menu WINDOW 1 setTemplate() +0ms
mongodb-compass:menu WINDOW 1's menu loaded +21ms
mongodb-compass:electron:window-manager sending `app:quit` msg +2ms
mongodb-compass:menu WINDOW 1 closing +4ms
mongodb-compass:menu WINDOW closed +114ms
user@ubuntu:~$
5. tried with sudo and compass UI comes up ok but hangs with message relating to "can't access home"
BTW - I'm running compass on my Mac natively and it worked fine first time.
Attachments
Issue Links
- related to
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DOCS-11054 Cannot install Compass on Ubuntu VM
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- Closed
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