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  1. Documentation
  2. DOCS-11054

Cannot install Compass on Ubuntu VM

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major - P3
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Compass
    • Environment:
    • # Replies:
      1
    • Last comment by Customer:
      true
    • Story Points:
      0.4
    • Epic Link:

      Description

      Trying new install with _1.10.10 (previous two with .6 and .9 failed).

      It seems my dependencies are sorted out but still no Compass window (or rather it's started and then closed down, it seems).

      I did get Compass running on a different Ubuntu VM (16.04.03_LTS, I believe) in same OSX host. That VM was from an Ubuntu iso image and was set up to be more 'consumer-y'. The VM I'm having persistent problems with is for a training class on mongodb and is quite basic (it has no gdebi package, for instance).

      Given that people may be training in linux VMs on MongoDB (we are!) perhaps this problem is something you could raise a ticket for.

      Thanks.

      user@ubuntu:~$ sudo dpkg -i mongodb-compass_1.10.10_amd64.deb;
      (Reading database ... 166949 files and directories currently installed.)
      Preparing to unpack mongodb-compass_1.10.10_amd64.deb ...
      Unpacking mongodb-compass (1.10.10-1) over (1.10.9-1) ...
      Setting up mongodb-compass (1.10.10-1) ...
      Processing triggers for gnome-menus (3.13.3-6ubuntu3.1) ...
      Processing triggers for desktop-file-utils (0.22-1ubuntu5) ...
      Processing triggers for bamfdaemon (0.5.3~bzr0+16.04.20160824-0ubuntu1) ...
      Rebuilding /usr/share/applications/bamf-2.index...
      Processing triggers for mime-support (3.59ubuntu1) ...
      user@ubuntu:~$

      user@ubuntu:~$ DEBUG=* mongodb-compass;
      hadron-auto-update-manager auto updater ready and waiting. +0ms

      { version: '1.10.10', feedURL: 'https://compass.mongodb.com/api/v2/update/compass/stable/linux/1.10.10' }

      mongodb-compass:menu init() +205ms
      hadron-auto-update-manager:linux feedURL is `https://compass.mongodb.com/api/v2/update/compass/stable/linux/1.10.10` +191ms
      mongodb-compass:electron:window-manager creating new window: file:///usr/share/mongodb-compass/resources/app.asar/src/app/index.html#connect +522ms
      mongodb-compass:menu WINDOW 1 load() +262ms
      mongodb-compass:menu lastFocusedWindow set to WINDOW 1 +1ms
      mongodb-compass:menu create menu state for new WINDOW 1 +0ms
      mongodb-compass:menu WINDOW 1 setTemplate() +1ms
      mongodb-compass:menu WINDOW 1's menu loaded +83ms
      mongodb-compass:electron:window-manager sending `app:quit` msg +1ms
      mongodb-compass:menu WINDOW 1 closing +1ms
      mongodb-compass:menu WINDOW closed +9ms
      user@ubuntu:~$
      user@ubuntu:~$

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                • Created:
                  Updated:
                  Resolved:
                  Days since reply:
                  1 year, 28 weeks, 5 days ago
                  Date of 1st Reply: