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  1. Documentation
  2. DOCS-11182

Connector for BI: Install page missing deps for Windows

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical - P2
    • Resolution: Fixed
    • Affects Version/s: 2.3
    • Fix Version/s: None
    • Component/s: BI Connector
    • Labels:
      None
    • Last comment by Customer:
      true
    • Sprint:
      KANBAN BUCKET

      Description

      In:
      https://docs.mongodb.com/bi-connector/current/tutorial/install-bi-connector/#id4

      In the "Windows" prerequisites section we need to add the "Visual C++ Redistributable for Visual Studio 2015" as a prerequisite.

      It can be downloaded from Microsoft here:
      https://www.microsoft.com/en-us/download/details.aspx?id=48145

      If the Visual C++ redist isn't installed the BI Connector binaries may fail to start with the error:
      "The program cant start because VCRUNTIME140.dll is missing"

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            People

            Assignee:
            jonathan.destefano Jonathan DeStefano
            Reporter:
            emilio.scalise Emilio Scalise
            Participants:
            Last commenter:
            Steve Renaker Steve Renaker (Inactive)
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              Dates

              Created:
              Updated:
              Resolved:
              Days since reply:
              4 years, 2 days ago
              Date of 1st Reply: