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Type:
Bug
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Status: Closed
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Priority:
Critical - P2
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Resolution: Fixed
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Affects Version/s: 2.3
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Fix Version/s: None
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Component/s: BI Connector
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Labels:None
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# Replies:2
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Last comment by Customer:true
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Sprint:KANBAN BUCKET
In:
https://docs.mongodb.com/bi-connector/current/tutorial/install-bi-connector/#id4
In the "Windows" prerequisites section we need to add the "Visual C++ Redistributable for Visual Studio 2015" as a prerequisite.
It can be downloaded from Microsoft here:
https://www.microsoft.com/en-us/download/details.aspx?id=48145
If the Visual C++ redist isn't installed the BI Connector binaries may fail to start with the error:
"The program cant start because VCRUNTIME140.dll is missing"