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  1. Documentation
  2. DOCS-11465

Suggest Atlas FAQ that customer cannot increase their own oplog

    • Type: Icon: Task Task
    • Resolution: Fixed
    • Priority: Icon: Minor - P4 Minor - P4
    • None
    • Affects Version/s: None
    • Component/s: Atlas
    • Labels:
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      We get a lot of MMSSUPPORT tickets asking about or requesting oplog size increases. Customers cannot do this. It requires a HELP support ticket and a HELP request.
      I think we should mention in the ATLAS FAQs that a customer cannot resize oplogs and possibly that should more oplog be required that they open a ticket with some details like:

      If you would like MongoDB Atlas to increase the size of the oplog please provide the following:
      ▪ The specific Atlas cluster you are looking to increase the oplog of (as well as the cluster's URL).
      ▪ The intended oplog size you would like to see for the deployment.
      ▪ The use case requiring the additional oplog as we may be able to accommodate the use case with the current oplog.

            Assignee:
            rob.justice@mongodb.com Robert Justice (Inactive)
            Reporter:
            charles.merrill@mongodb.com Charles Merrill
            Votes:
            4 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved:
              6 years, 6 weeks, 4 days ago