Uploaded image for project: 'Documentation'
  1. Documentation
  2. DOCS-11465

Suggest Atlas FAQ that customer cannot increase their own oplog

    XMLWordPrintableJSON

Details

    • Icon: Improvement Improvement
    • Resolution: Fixed
    • Icon: Minor - P4 Minor - P4
    • None
    • None
    • Atlas
    • None

    Description

      We get a lot of MMSSUPPORT tickets asking about or requesting oplog size increases. Customers cannot do this. It requires a HELP support ticket and a HELP request.
      I think we should mention in the ATLAS FAQs that a customer cannot resize oplogs and possibly that should more oplog be required that they open a ticket with some details like:

      If you would like MongoDB Atlas to increase the size of the oplog please provide the following:
      ▪ The specific Atlas cluster you are looking to increase the oplog of (as well as the cluster's URL).
      ▪ The intended oplog size you would like to see for the deployment.
      ▪ The use case requiring the additional oplog as we may be able to accommodate the use case with the current oplog.

      Attachments

        Activity

          People

            rob.justice@mongodb.com Robert Justice (Inactive)
            charles.merrill@mongodb.com Charles Merrill
            Votes:
            4 Vote for this issue
            Watchers:
            5 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved:
              5 years, 47 weeks, 2 days ago