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Type: Task
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Resolution: Won't Do
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Priority: Major - P3
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Affects Version/s: None
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Labels:None
Description
User confusion re: MongoDB compatibility policy for pre-100 tools releases. Not sure what the best way of clarifying this in the docs would be.
Engineering Description
Issue:
From the linked support request, it appears there is an incompatibility between mongodump version 4.2 and MongoDB 3.4.22.
The error as reported by the customer is:
The mongodb dump for collection deviceOperation on cluster <CLUSTER_NAME> is failing with the following error.
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Failed: error creating intents to dump: error counting <CLUSTER_NAME>.deviceOperation: connection
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The command which triggered this error was:
mongodump --uri "mongodb://<User>:<Password>@<NAMES_OF_ALL_NODES>/<DATABASE_NAME>?ssl=true&replicaSet=<CLUSTER_NAME>&authSource=admin" --out <FILENAME. --collection <COLLECTION_NAME>
Workaround:
Use version 4.0.x of the mongodump.
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- Please verify if this is a bug, or a known incompatibility.
- Please review the other tools in the 4.2 release to determine if there are other incompatibilities/bugs with supported previous versions of MongoDB.
- If this is a known incompatibility, or a fix is not planned, please open a documentation ticket to update our customer-facing documentation with the information.
Scope of changes
Impact to Other Docs
MVP (Work and Date)
Resources (Scope or Design Docs, Invision, etc.)
- documents
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TOOLS-2698 mongodump 4.2 error when run against MongoDB 3.4
- Closed