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  1. Documentation
  2. DOCS-14146

Instructions for downloading backup snapshots via REST API is confusing.

    • Type: Icon: Task Task
    • Resolution: Gone away
    • Priority: Icon: Major - P3 Major - P3
    • None
    • Affects Version/s: None
    • Component/s: Atlas
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      From the customer feedback in the support request: 

      I wanted to provide some feedback on the documentation. As a user I wanted to download an existing Continuous Backup snapshot.

      Reading through the API documentation, it wasn't clear that "Create a Restore Job" was applicable.

      "To learn how to download a snapshot", the documentation at https://docs.atlas.mongodb.com/backup/cloud-provider-snapshots/ directs the reader to https://docs.atlas.mongodb.com/restore-cluster/, yet that page does not include instructions for downloading a snapshot, only for Restore.

            Assignee:
            Unassigned Unassigned
            Reporter:
            aaron.bromberg@mongodb.com Aaron Bromberg
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              Created:
              Updated:
              Resolved:
              46 weeks, 4 days ago