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  1. Documentation
  2. DOCS-14714

Documentation Review - BI Connector for macOS Excel

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Details

    • Bug
    • Status: Open
    • Minor - P4
    • Resolution: Unresolved
    • None
    • None
    • BI Connector
    • None
    • 3
    • CET: Zombies (10-16 Aug 2021)
    • true

    Description

      I've recently had in Intercom Chat where a user was having difficulties with setting up BI Connector for macOS Excel with their Atlas Cluster - https://app.intercom.com/a/apps/qq7v0gqb/inbox/inbox/4610024/conversations/36687800989265

      The user was following this documentation - https://docs.atlas.mongodb.com/tutorial/connect-bic-excel/

      I have followed the documentation myself and have also been having difficulties with replicating this. I have listed my findings below:

      1. Listed in the Prerequisites, there is a dot point which says, "Install iODBC". Unfortunately, it seems that this link is broken. I tried Googling iODBC and went to their website but there was no SSL certificate and I didn't feel safe downloading content from it.
      2. There is another Perquisite which says to, "Create a system Data Source Name (DSN)" This link then leads you to downloading the MongoDB ODBC Driver via this link-  "MongoDB ODBC Driver for BI Connector". Unfortunately, when trying to download and install the latest package, I am shown this error message:

      Please let me know if I'm doing something wrong here? But if not, could we please have someone review and update the documentation procedure?

      Please let me know if you need me to provide any further information as well.

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            zach.carr@mongodb.com Zachary Carr
            harrison.willcox@mongodb.com Harrison Willcox
            Zachary Carr Zachary Carr
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            Dates

              Created:
              Updated:
              43 weeks ago