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  1. Documentation
  2. DOCS-15568

Add a note specifying that email confirmation for authentication is not meant for production

    • Type: Icon: Task Task
    • Resolution: Done
    • Priority: Icon: Major - P3 Major - P3
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    • Affects Version/s: None
    • Component/s: Realm
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      There are currently three ways to authenticate a user.

      • Automatically confirm users: This will allow you to automatically register users without needing to do any other process for the user.
      • Send a confirmation email: This method is designed for development as the email sent will have the MongoDB address and logo in it (and cannot be configured/changed at the moment)
      • Run a confirmation function: This will run a function in your App Services application to immediately confirm the user or requires additional confirmation. Please be aware that confirmation must come from the client's application.

      However, "Send a confirmation email" is not recommended for production applications for one main reason, and that is that it cannot be customised. Thus:

      1. Emails are always sent from "mongodb.com", which is not optimal for a production application.
      2. The image included in the email has a broken link and cannot be displayed.

      This is corroborated by the product team. https://jira.mongodb.org/browse/PRODTRIAGE-2559

      The reason for creating this ticket is if you can please add a disclaimer specifying this so that users are already aware of this limitation.

            Assignee:
            chris.bush@mongodb.com Chris Bush
            Reporter:
            josman.perez@mongodb.com Josman Perez Exposito
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              Created:
              Updated:
              Resolved:
              1 year, 35 weeks ago