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  1. Documentation
  2. DOCS-1831

Add network connectivity troubleshooting info for connecting to SNMP functionality

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    Description

      If you can't access the SNMP information (enterprise) with snmpwalk or similar or localhost, ie. seeing this:

      $ snmpwalk -m MONGO-MIB -v 2c -c mongodb 127.0.0.1:1161 1.3.6.1.4.1.37601
      Timeout: No Response from 127.0.0.1:1161
      

      They should verify:

      • localhost is in /etc/hosts
      • mongod is allowed on 127.0.0.1 in /etc/hosts.allow
      • mongod is not blocked in 127.0.0.1 in /etc/hosts.deny
      • iptables -nL doesn't show 127.0.0.1 or that port in the loopback interface is blocked
      • the agentaddress is correctly set in /etc/snmp/mongod.conf

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            Unassigned Unassigned
            gianfranco Gianfranco Palumbo
            Jonathan Dahl Jonathan Dahl
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            Dates

              Created:
              Updated:
              Resolved:
              6 years, 2 weeks, 5 days ago