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  1. Documentation
  2. DOCS-3833

Upgrading MMS backup-agent Ubuntu requires dpkg -r and dpkg -P

    • Type: Icon: Task Task
    • Resolution: Done
    • Priority: Icon: Major - P3 Major - P3
    • v1.3.17
    • Affects Version/s: None
    • Component/s: Cloud Manager
    • Labels:
      None
    • Environment:
      Ubuntu 12.02+, MMS backup agent 1.6.1 to 2.2.2

      Hi,

      The MMS backup agent documentation [the "Update " instructions (Settings -> Backup Agent -> Ubuntu -> Update)] for updating from a old agent (1.6.1) to the latest (2.2.2) does not provide guidance where a purge from the package manager may be necessary. Is it possible to add a third option to these pages "Troubleshooting" which deals per platform with the common cases such as completely removing all traces of the agent and recommending a fresh install rather than update ?

      Thanks!
      Eon

            Assignee:
            bgrabar Bob Grabar
            Reporter:
            eoin.brazil@mongodb.com Eoin Brazil
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              Created:
              Updated:
              Resolved:
              9 years, 14 weeks ago