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  1. Documentation
  2. DOCS-5767

Problem during installation OPS manager 1.8

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Details

    • Icon: Bug Bug
    • Resolution: Done
    • Icon: Major - P3 Major - P3
    • 01112017-cleanup
    • mms-1.8
    • Cloud Manager
    • None
    • Linux redhat 6.6 64bit - 8GB RAM - 2 CPU - 1TB HD

    Description

      Hi,
      when i start for the first time the OPS MANAGER, i receive this error:

      Starting pre-flight checks
      Failure to connect to configured mongo instance: Config

      {loadBalance=false, encryptedCredentials=false, ssl='false', dbName='mmsdb', uri=mongodb://10.102.86.115:28001}

      Error: { "serverUsed" : "10.102.86.115:28001" , "ok" : 0.0 , "errmsg" : "not authorized on admin to execute command

      { listDatabases: 1 }

      " , "code" : 13}
      Pre-flight checks failed. Service can not start.

      This is the machine configuration:
      1 replica set with 3 machine: 1 primary and 2 secondary
      1 machine for Ops Manager

      I follow the documentation until 4 point
      service iptables not running
      sealinux not started
      file hosts is configured with rigth name machine

      TNX

      Giovanni

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            bgrabar Bob Grabar
            FrancoVirdis Franco Virdis [X]
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            Dates

              Created:
              Updated:
              Resolved:
              8 years, 32 weeks, 2 days ago