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  1. Documentation
  2. DOCS-9747

Uninstall Ops Manager on Windows first during upgrade (Comment on: "mms/tutorial/upgrade-on-prem-windows.txt")

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    • Icon: Bug Bug
    • Resolution: Done
    • Icon: Minor - P4 Minor - P4
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    Description

      If upgrading, it is required that the previous version is uninstalled (on Windows).

      While attempting to install they will receive a message "An earlier version of MongoDB Ops Manager is already installed. In order to upgrade, you must first uninstall the existing version before running this installer package".

      Additional step:
      You will need to utilize "Add and Remove Programs" or the "Programs and Features" option in the Microsoft Windows control panel. From here you should see MongoDB Ops Manager under "Name". Click on "Uninstall" and follow any prompts on the screen.

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            tony.sansone@mongodb.com Anthony Sansone (Inactive)
            stephen.jamieson@mongodb.com Stephen Jamieson
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            Dates

              Created:
              Updated:
              Resolved:
              6 years, 48 weeks, 2 days ago