I'm putting this in just so I can get it off of my personal todo list:
discussions with Scott Hernandez after his build baron rotation led to the idea of driving all of our failures into (a new) JIRA (project) rather than Google Groups. It does have a certain attraction to it since most people already know how to use JIRA and we could link issues using existing functionality.
The topic was discussed with Michael O'Brien and he thought it shouldn't be too hard - i think he just wanted to think on it a bit more? Anyway, I'd like to start driving the traffic that way at the same time that we do the google groups and get ~1 week of overlap before we switch the BB process over entirely.