Problem Statement/Rationale

What is going wrong? What action would you like the Engineering team to take?

Please be sure to attach relevant logs with any sensitive data redacted.
How to retrieve logs for: Compass; Shell

Steps to Reproduce

How could an engineer replicate the issue you’re reporting?

When loading data from certain requests in MongoDB (unable to provide sample data publicly due to sensitivity and proprietary data), the renderer simply 'dies' and causes a white screen in all versions of the MongoDB Compass application

Expected Results

What do you expect to happen?

Actual query data to be shown and documents being displayed.

Actual Results

What do you observe is happening?

Hard crash to 'white screen' inside application, no way to interact with app other than to close it completely and reopen from scratch.

Additional Notes

Any additional information that may be useful to include.

Replicated on both Windows and Linux environments, data is not able to be shared publicly. log file attached.