White screen when opening a collection

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    • Type: Bug
    • Resolution: Duplicate
    • Priority: Major - P3
    • 1.49.14
    • Affects Version/s: None
    • Component/s: None
    • None
    • Environment:
      OS: MacOS Tahoe 26.5.2
      node.js / npm versions: Node: v23.6.1 / npm: 10.9.2
      Additional info: Compass Version: 1.49.12 (1.49.12)
    • Not Needed
    • None
    • Developer Tools

      Problem Statement/Rationale

      When opening a specific collection in MongoDB Compass, the application window goes completely white/blank instead of loading the Documents/Schema view. This happens when navigating into a specific collection in a database.

      Please be sure to attach relevant logs with any sensitive data redacted.
      How to retrieve logs for: Compass; Shell

      Steps to Reproduce

      • Open MongoDB Compass version 1.49.12 on macOS Tahoe 26.5.2.
      • Connect to Cluster0.
      • Navigate to the specific collection
      • Click on the collection (approx. 79 documents, avg document size ~500Kb).
      • Observe the app window turn white.

      Expected Results

      Compass should load the collection's Documents tab and display the documents/schema without any rendering issue.

      Actual Results

      After some loading time, the entire Compass window renders blank/white. No error dialog appears in the UI.

            Assignee:
            Eduarda Scharnhorst
            Reporter:
            Muratcan Şentürk (EXT)
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            Watchers:
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              Created:
              Updated:
              Resolved: