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  1. Compass
  2. COMPASS-2711

Atlas SRV connection string causes Compass to hang after CONNECT click during connection attempt

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Details

    • Bug
    • Status: Closed
    • Major - P3
    • Resolution: Gone away
    • 1.12.4
    • 1.17.0
    • Connectivity
    • None
    • Sprint Ol' Dirty Bastard, Sprint Phife Dawg, Sprint Q-Tip, Sprint Vanilla Ice, Sprint Wyclef Jean, Sprint Xzibit, Sprint Young Dre The Truth, Sprint Z, Iteration Avocado, Iteration Bacon, Iteration Cashew, Iteration Daikon Radish, Iteration Edamame, Iteration Fig, Iteration Guacamole, Iteration Halloumi, Iteration Icelandiccharr, Iteration JalapeƱo

    Description

      Intercom customer reported that attempting to connect with Atlas connection settings was hanging Compass forever.

      https://app.intercom.io/a/apps/p57suhg7/inbox/inbox/unassigned/conversations/15498640712

      In Compass 1.12.4 on OSX I'm seeing the same behavior. Compass connects to the cluster successfully using the Atlas connection string for 1.11 (without SRV record). Additionally, I can use the same Atlas SRV connection string with the mongo shell to establish a connection successfully.

      Also, I'm not seeing any DevTools output when the connection attempt hangs.

      The Intercom customer userid did not show any errors in BugSnag.

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              lucas.hrabovsky Lucas Hrabovsky (Inactive)
              brian.blevins@mongodb.com Brian Blevins
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              Dates

                Created:
                Updated:
                Resolved: