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  1. Compass
  2. COMPASS-3838

Compass does not load on KDE

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    • Type: Icon: Bug Bug
    • Resolution: Fixed
    • Priority: Icon: Major - P3 Major - P3
    • 1.21.0
    • Affects Version/s: None
    • Component/s: Installation
    • Labels:
      None
    • Environment:
      Kubuntu 19.04, Manjaro 18.0.4
    • Iteration Tarantula, Iteration Urial

      After installation of either mongodb-compass or mongodb-compass-community 1.19.6_amd64.deb, MongoDB Compass starts up at a loading screen which never progresses:

       

      This has been seen on a number of Linux variants using KDE:

      https://www.reddit.com/r/ManjaroLinux/comments/c42q93/mongodb_compass_stuck_on_loading_screen/

      https://stackoverflow.com/questions/47456910/mongodb-compass-loading-forever

       

      This behavior been noted on Kubuntu 18.04, Kubuntu 18.10, Kubuntu 19.04, KDE Neon, Manjuro Linux, Arch Linux.  A quick survey of the office shows that people using the default Unity/Gnome flavors of Ubuntu and Arch can use MongoDB Compass without issue.

       

       

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            Assignee:
            irina.shestak@mongodb.com Irina Shestak (Inactive)
            Reporter:
            matthew.schnee@bambee.com Matthew Schnee
            Votes:
            1 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: