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Type:
Bug
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Resolution: Fixed
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Priority:
Major - P3
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Affects Version/s: 1.31.1, 1.31.2
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Component/s: Embedded Shell, Installation, Windows Installer
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Labels:None
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Environment:Win10
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2
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Not Needed
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Iteration Dolphin, Iteration Fish, Iteration Grouper, Iteration Herring, Iteration Isopod
Problem Statement/Rationale
What is going wrong? What action would you like the Engineering team to take?
Cannot install Compass 1.31.2 using any of the 3 versions (msi, exe, zip).
Please be sure to attach relevant logs with any sensitive data redacted.
Steps to Reproduce
How could an engineer replicate the issue you’re reporting?
Install using Win10 using zip.
Expected Results
What do you expect to happen?
Installation of Compass w/o errors
Actual Results
What do you observe is happening?
//When customer types in a command Error: Cannot find module 'node-forge' Require stack: - C:\Program Files\MongoDB Compass\resources\app.asar.unpacked\node_modules\win-export-certificate-and-key\index.js - C:\Program Files\MongoDB Compass\resources\app.asar.unpacked\node_modules\system-ca\lib\impl.js - C:\Program Files\MongoDB Compass\resources\app.asar.unpacked\node_modules\system-ca\lib\index.js - C:\Program Files\MongoDB Compass\resources\app.asar.unpacked\node_modules\@mongosh\node-runtime-worker-thread\dist\worker-runtime.js Require stack: - C:\Program Files\MongoDB Compass\resources\app.asar.unpacked\node_modules\win-export-certificate-and-key\index.js - C:\Program Files\MongoDB Compass\resources\app.asar.unpacked\node_modules\system-ca\lib\impl.js - C:\Program Files\MongoDB Compass\resources\app.asar.unpacked\node_modules\system-ca\lib\index.js - C:\Program Files\MongoDB Compass\resources\app.asar.unpacked\node_modules\@mongosh\node-runtime-worker-thread\dist\worker-runtime.js at Function.Module._resolveFilename (internal/modules/cjs/loader.js:887:15) at Function.Module._load (internal/modules/cjs/loader.js:732:27) at Module.require (internal/modules/cjs/loader.js:959:19) at require (internal/modules/cjs/helpers.js:88:18) at Object.<anonymous> (C:\Program Files\MongoDB Compass\resources\app.asar.unpacked\node_modules\win-export-certificate-and-key\index.js:7:15) at Module._compile (internal/modules/cjs/loader.js:1078:30) at Object.Module._extensions..js (internal/modules/cjs/loader.js:1108:10) at Module.load (internal/modules/cjs/loader.js:935:32) at Function.Module._load (internal/modules/cjs/loader.js:776:14) at Module.require (internal/modules/cjs/loader.js:959:19)
Log file shows:
{"t":\{"$date":"2022-05-06T19:44:37.136Z"},"s":"I","c":"DEVTOOLS-CONNECT","id":1000000049,"ctx":"compass-connect","msg":"Loaded system CA list","attr":{"caCount":88,"asyncFallbackError":"The V8 platform used by this instance of Node does not support creating Workers"}}
Additional Notes
Any additional information that may be useful to include.
