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  1. Compass
  2. COMPASS-6506

Compass install fails on ubuntu

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Major - P3 Major - P3
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    Description

      Problem Statement/Rationale

      What is going wrong? What action would you like the Engineering team to take?
      When installing Compass on ubuntu1804-large with both dpkg and apt package management tools the process fails because of missing dependencies. With dpkg it might be expected, but apt probably should have handled this and resolved dependencies.

      Related issues:
      https://github.com/mongodb-js/compass/issues/1911
      https://github.com/mongodb-js/compass/issues/2112

      Please be sure to attach relevant logs with any sensitive data redacted.

      Steps to Reproduce

      How could an engineer replicate the issue you’re reporting?

      Expected Results

      What do you expect to happen?
      Compass is installed.

      Actual Results

      What do you observe is happening?
      The installation process terminates with the following error:

      ubuntu@ip-10-128-232-70:~$ sudo apt-get install ./mongodb-compass_1.35.0_amd64.deb
      Reading package lists... Done
      Building dependency tree
      Reading state information... Done
      You might want to run 'apt --fix-broken install' to correct these.
      The following packages have unmet dependencies:
       mongodb-compass : Depends: libgconf-2-4 but it is not installed or
                                  libgconf2-4 but it is not installed
                         Depends: libxss1 but it is not installed
                         Depends: gnome-keyring
                         Depends: libgconf-2-4 but it is not installed
      E: Unmet dependencies. Try 'apt --fix-broken install' with no packages (or specify a solution).
      

      Additional Notes

      Any additional information that may be useful to include.

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            Unassigned Unassigned
            alena.khineika@mongodb.com Alena Khineika
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            Dates

              Created:
              Updated: