Tag users in Intercom

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    • Type: Task
    • Resolution: Done
    • Priority: Major - P3
    • 1.42.2
    • Affects Version/s: None
    • Component/s: GAI, Intercom
    • None
    • 3
    • Iteration Qantassaurus, Iteration Scutellosaurus, Iteration Triceratops, Iteration Triceratops 1, Iteration Utahraptor, Iteration Velociraptor
    • Not Needed

      Collect information to easily reach out to users for additional product and UX research by tagging users in Intercom.

      Looking at Intercom js client API, probably the only thing we'd need to do is to call window.Intercom('trackEvent' /* or 'update' */) somewhere in the code where AI feature is used.

              Assignee:
              Paula Stachova
              Reporter:
              Alena Khineika
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                Created:
                Updated:
                Resolved: