Problem Statement/Rationale
What is going wrong? What action would you like the Engineering team to take?
Please be sure to attach relevant logs with any sensitive data redacted.
How to retrieve logs for: Compass; Shell
Steps to Reproduce
Download the installer file "(mongodb-compass-1.39.4-win32-x64)" https://www.mongodb.com/try/download/compass .
Expected Results
Program runs. Note that the Platform for this download is identified as "Windows 64-bit (7+)".
Actual Results
{{An error appears. Title: MongoDBCompass.exe - Entry Point not Found
Message: The procedure entry point DiscardVirtualMemory could not be located in the dynamic link library KERNEL32.dll}}
Questions:
1- Please confirm if Compass is Officially supported on Windows 7 because the Download Centre link mentions 7+ in the description.
2. If not, can we please confirm the last version that was supported on Windows 7 as the release notes does not mention it.
3. Please confirm the last version of the Windows that supports Compass .
Thanks.