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  1. Compass
  2. COMPASS-8344

MongoDB Compass fail to start

    • Type: Icon: Bug Bug
    • Resolution: Fixed
    • Priority: Icon: Major - P3 Major - P3
    • 1.44.5
    • Affects Version/s: 1.44.4
    • Component/s: None
    • None
    • Environment:
      OS: macOS 15.0 (24A335)
      node.js / npm versions: node (v22.9.0) / npm (10.8.3)
      Additional info:
    • Developer Tools
    • Not Needed

      Problem Statement/Rationale

      MongoDB Compass fail to start

      Please be sure to attach relevant logs with any sensitive data redacted.

      Steps to Reproduce

      Error occurred when start the program

      Expected Results

      Open MongoDB Compass

      Actual Results

      MongoDB Compass version 1.44.4

      Stacktrace:

      TypeError: Cannot read properties of undefined (reading 'agent')

      at Ee.setupPlugin (/Applications/MongoDB Compass.app/Contents/Resources/app.asar/build/268.js:1:27729)

      at /Applications/MongoDB Compass.app/Contents/Resources/app.asar/build/268.js:1:28578

      at async qe.setupCompassAuthService (/Applications/MongoDB Compass.app/Contents/Resources/app.asar/build/268.js:1:37459)

      Additional Notes

      Any additional information that may be useful to include.

        1. 66fe41cee37c46d4f8e73a3f_log
          5 kB
          Thanabodee Saepui
        2. Screenshot 2567-10-03 at 14.12.54.png
          140 kB
          Thanabodee Saepui

            Assignee:
            kevin.mas@mongodb.com Kevin Mas Ruiz
            Reporter:
            safe.thanabodee@appsynth.net Thanabodee Saepui
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              Created:
              Updated:
              Resolved: