Problem Statement/Rationale

What is going wrong? What action would you like the Engineering team to take?

Please be sure to attach relevant logs with any sensitive data redacted.
How to retrieve logs for: Compass; Shell

Steps to Reproduce

How could an engineer replicate the issue you’re reporting?

When I try to connect with my Atlas DB from my compass installed in my windows machine. some times it is not connecting to my DB cluster.

Expected Results

What do you expect to happen?

Actual Results

What do you observe is happening?

Additional Notes

Any additional information that may be useful to include.