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  1. Drivers
  2. DRIVERS-769

Add NPS Survey to all off-domain driver documentation

    • Type: Icon: Task Task
    • Resolution: Done
    • Priority: Icon: Major - P3 Major - P3
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    • $i18n.getText("admin.common.words.hide")
      Key Status/Resolution FixVersion
      PHPC-1502 Won't Fix
      GODRIVER-1426 Won't Do
      JAVA-3523 Fixed 4.0.0
      CSHARP-2865 Fixed 2.11.0
      NODE-2368 Gone away
      RUBY-2037 Works as Designed
      MOTOR-470 Fixed 2.2
      CDRIVER-3445 Fixed 1.16.0
      CXX-1885 Fixed 3.5.0
      PYTHON-2073 Fixed 3.11
      $i18n.getText("admin.common.words.show")
      #scriptField, #scriptField *{ border: 1px solid black; } #scriptField{ border-collapse: collapse; } #scriptField td { text-align: center; /* Center-align text in table cells */ } #scriptField td.key { text-align: left; /* Left-align text in the Key column */ } #scriptField a { text-decoration: none; /* Remove underlines from links */ border: none; /* Remove border from links */ } /* Add green background color to cells with FixVersion */ #scriptField td.hasFixVersion { background-color: #00FF00; /* Green color code */ } /* Center-align the first row headers */ #scriptField th { text-align: center; } Key Status/Resolution FixVersion PHPC-1502 Won't Fix GODRIVER-1426 Won't Do JAVA-3523 Fixed 4.0.0 CSHARP-2865 Fixed 2.11.0 NODE-2368 Gone away RUBY-2037 Works as Designed MOTOR-470 Fixed 2.2 CDRIVER-3445 Fixed 1.16.0 CXX-1885 Fixed 3.5.0 PYTHON-2073 Fixed 3.11

      Hi team,

      As you may have heard, the Docs team is migrating all of the off-domain driver documentation (with the exception of the corresponding API documentation that you all own) to docs.mongodb.com/. It'll be a while before all driver documentation is migrated. In the mean time, we'd like to instrument all off-domain driver documentation with the same instrumentation we use for the MongoDB docs.

      One of our instrumentation tools is an NPS survey (administered with Delighted). We'd like to deploy this NPS survey to all of the off-domain driver documentation, which includes all pages on the following domains:

       

      **Once deployed, the survey will appear on the documentation as demonstrated by the attached screenshot (file: "Screen Shot 2019-11-19 at 4.56.29 PM.png"). 

      Some information about how to test whether or not the survey is live has been attached as well (file: "Screen Shot 2019-11-19 at 2.54.46 PM.png")

      The relevant code snippet has also been attached (file: "delighted_snippet.js").

      Finally, the NPS survey is tunable - we have our implementation configured such that we do not survey users more than once every 30 days, and users are prompted with the survey only if they've been on the site for at least 3 minutes. You can take a look at how we have implemented this by looking at the attached file "docs_delighted_implementation.js".

      For more information, you can visit: https://delighted.com/docs/api/web 

       

      According to our research, the drivers are the most widely used MongoDB product among developers, after Server, and updating the driver documentation is our #1 priority at the moment (hence this ticket). Please reach out with any questions / if you need more information. Thank you for your help!

      • Gilberto Hernandez

       

       

        1. delighted_snippet.js
          0.6 kB
        2. docs_delighted_implementation.js
          3 kB
        3. Screen Shot 2019-11-19 at 2.54.46 PM.png
          Screen Shot 2019-11-19 at 2.54.46 PM.png
          183 kB
        4. Screen Shot 2019-11-19 at 4.56.29 PM.png
          Screen Shot 2019-11-19 at 4.56.29 PM.png
          30 kB

            Assignee:
            Unassigned Unassigned
            Reporter:
            gilberto.hernandez@mongodb.com Gilberto Hernandez Vazquez (Inactive)
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              Created:
              Updated:
              Resolved: