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Type: Bug
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Resolution: Unresolved
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Priority: Major - P3
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None
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Affects Version/s: None
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Component/s: None
How frequently does the bug occur?
Sometimes
Description
Since releasing an update with Realm Swift 10.47.0 a week ago, we're receiving a ton of crash reports for this issue. We've received 1273 crash reports across across 300 users. This is 10x higher than any other crash, and also 10x higher than all crashes from the previous version of Realm Swift in use, 10.43.0.
Stacktrace & log output
Unable to find source-code formatter for language: shell. Available languages are: actionscript, ada, applescript, bash, c, c#, c++, cpp, css, erlang, go, groovy, haskell, html, java, javascript, js, json, lua, none, nyan, objc, perl, php, python, r, rainbow, ruby, scala, sh, sql, swift, visualbasic, xml, yaml
Logs: 2024-03-08 13:41:55:417 <1877439> init(type:)(RealmManager.swift 27) 2024-03-08 13:41:55:417 [INFO] REALM[ERROR] App: request location failed (CustomError -1200): An SSL error has occurred and a secure connection to the server cannot be made. 2024-03-08 13:41:55:418 <1877428> handleSyncError(_:session:)(RealmCoordinator.swift 91) 2024-03-08 13:41:55:418 [ERROR] Connection Failed: related decl 'e' for RLMSyncError(_nsError: Error Domain=io.realm.sync Code=12 "Unable to reach the server: An SSL error has occurred and a secure connection to the server cannot be made." UserInfo={NSLocalizedDescription=Unable to reach the server: An SSL error has occurred and a secure connection to the server cannot be made.}) 2024-03-08 13:41:55:589 <1877855> init(type:)(RealmManager.swift 27) 2024-03-08 13:41:55:589 [INFO] REALM[ERROR] App: request location failed (CustomError -1200): An SSL error has occurred and a secure connection to the server cannot be made. ============================================================================================== Crash Report: Incident Identifier: 78ab8d4c-dccb-4eea-a024-d693500d9f9d CrashReporter Key: 6F19E5C8-EF0F-4AD7-B843-9643590523AD Hardware Model: iPhone14,3 Process: xxxxxxxxxxxxxxxxxxx [4973] Path: /private/var/containers/Bundle/Application/FE17F96D-8201-4975-BFE5-963B2B7EF5D8/xxxxxxxxxxxxxxxxxxx.app/xxxxxxxxxxxxxxxxxxx Identifier: xxxxxxxxxxxxxxxxxxx Version: 2024.2.3 (500) Code Type: arm64 Parent Process: [1] Date/Time: 2024-03-08T13:41:55.999Z Launch Time: 2024-03-08T13:40:31Z OS Version: iPhone OS 17.4 (21E219) Report Version: 104 Exception Type: SIGABRT Exception Codes: #0 at 0x1edaf6974 Crashed Thread: 12 Thread 12 Crashed: 0 libsystem_kernel.dylib 0x00000001edaf6974 __pthread_kill + 8 1 libsystem_c.dylib 0x00000001ad53fb80 abort + 176 2 Realm 0x000000010276a450 please_report_this_issue_in_github_realm_realm_core_v_13_26_0 + 8 3 Realm 0x000000010276a784 realm::util::terminate_internal(std::__1::basic_stringstream<char, std::__1::char_traits<char>, std::__1::allocator<char> >&) + 240 4 Realm 0x000000010276a5f4 realm::util::terminate_with_info(char const*, char const*, long, char const*, std::initializer_list<realm::util::Printable>&&) + 396 5 Realm 0x000000010276a464 realm::util::terminate(char const*, char const*, long, std::initializer_list<realm::util::Printable>&&) + 16 6 Realm 0x00000001028f41c8 realm::SyncSession::handle_location_update_failed(realm::Status) + 1004 7 Realm 0x00000001029011e0 realm::util::UniqueFunction<void (std::__1::optional<realm::app::AppError>)>::SpecificImpl<realm::SyncSession::handle_refresh(std::__1::shared_ptr<realm::SyncSession> const&, bool)::$_2>::call(std::__1::optional<realm::app::AppError>&&) + 996 8 Realm 0x000000010290b668 realm::util::UniqueFunction<void (std::__1::optional<realm::app::AppError>)>::SpecificImpl<realm::SyncUser::refresh_custom_data(bool, realm::util::UniqueFunction<void (std::__1::optional<realm::app::AppError>)>)::$_7>::call(std::__1::optional<realm::app::AppError>&&) + 316 9 Realm 0x00000001028c75d8 realm::util::UniqueFunction<void (realm::app::Response const&)>::SpecificImpl<realm::app::App::refresh_access_token(std::__1::shared_ptr<realm::SyncUser> const&, bool, realm::util::UniqueFunction<void (std::__1::optional<realm::app::AppError>)>&&)::$_12>::call(realm::app::Response const&) + 156 10 Realm 0x00000001028c6718 realm::util::UniqueFunction<void (std::__1::optional<realm::app::AppError>)>::SpecificImpl<realm::app::App::update_location_and_resend(realm::app::Request&&, realm::util::UniqueFunction<void (realm::app::Response const&)>&&, std::__1::optional<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > >&&)::$_8>::call(std::__1::optional<realm::app::AppError>&&) + 176 11 Realm 0x00000001028c5a14 realm::util::UniqueFunction<void (realm::app::Request&&, realm::app::Response const&)>::SpecificImpl<realm::app::App::request_location(realm::util::UniqueFunction<void (std::__1::optional<realm::app::AppError>)>&&, std::__1::optional<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > >&&, std::__1::optional<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > >&&, int)::$_7>::call(realm::app::Request&&, realm::app::Response const&) + 816 12 Realm 0x00000001024c167c ___ZN12_GLOBAL__N_121CocoaNetworkTransport22send_request_to_serverERKN5realm3app7RequestEONS1_4util14UniqueFunctionIFvRKNS2_8ResponseEEEE_block_invoke (RLMApp.mm:78) 13 Realm 0x00000001024fe9b0 -[RLMSessionDelegate URLSession:task:didCompleteWithError:] (RLMNetworkTransport.mm:0) 14 CFNetwork 0x00000001a66d798c _CFNetworkSetHSTSStoragePath + 55244 15 libdispatch.dylib 0x00000001ad48513c _dispatch_call_block_and_release + 28 16 libdispatch.dylib 0x00000001ad486dd4 _dispatch_client_callout + 16 17 libdispatch.dylib 0x00000001ad48e400 _dispatch_lane_serial_drain + 744 18 libdispatch.dylib 0x00000001ad48ef64 _dispatch_lane_invoke + 428 19 libdispatch.dylib 0x00000001ad499cb4 _dispatch_root_queue_drain_deferred_wlh + 284 20 libdispatch.dylib 0x00000001ad499528 _dispatch_workloop_worker_thread + 400 21 libsystem_pthread.dylib 0x0000000201574f20 _pthread_wqthread + 284 22 libsystem_pthread.dylib 0x0000000201574fc0 start_wqthread + 4 Thread 7: 0 libsystem_kernel.dylib 0x00000001edafb8cc kevent + 8 1 Realm 0x00000001027bf8a8 realm::sync::network::Service::IoReactor::wait_and_advance(std::__1::chrono::time_point<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >, std::__1::chrono::time_point<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >, bool&, realm::sync::network::Service::OperQueue<realm::sync::network::Service::AsyncOper>&) + 40 2 Realm 0x00000001027c1bfc realm::sync::network::Service::Impl::run_impl(bool) + 348 3 Realm 0x00000001027b28ec realm::sync::websocket::DefaultSocketProvider::event_loop() + 216 4 Realm 0x00000001027b4a8c void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, void (realm::sync::websocket::DefaultSocketProvider::*)(), realm::sync::websocket::DefaultSocketProvider*> >(void*) + 60 5 libsystem_pthread.dylib 0x0000000201575a90 _pthread_start + 132 6 libsystem_pthread.dylib 0x0000000201574fcc thread_start + 4 Thread 8: 0 libsystem_kernel.dylib 0x00000001edafb8cc kevent + 8 1 Realm 0x00000001028424c4 std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, realm::_impl::ExternalCommitHelper::ExternalCommitHelper(realm::_impl::RealmCoordinator&, realm::RealmConfig const&)::$_0> >(void*, void*) + 48 2 libsystem_pthread.dylib 0x0000000201575a90 _pthread_start + 132 3 libsystem_pthread.dylib 0x0000000201574fcc thread_start + 4
Can you reproduce the bug?
No
Reproduction Steps
No response
Version
10.47.0
What Atlas Services are you using?
Atlas Device Sync
Are you using encryption?
No
Platform OS and version(s)
iOS (iPhone and iPad), 17.4, 17.3.1, 17.3, 17.2, 17.1.1, 16.3.1
Build environment
Xcode version: 15.2
MacOS version: 14.1.3
Dependency manager and version: CocoaPods 1.15.0
- related to
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RCORE-1982 Opening realm with cached user while offline results in fatal error and session does not retry connection
- Closed