MongoDB Realm User Object Lost with Every New App Version

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      How frequently does the bug occur?

      Sometimes

      Description

      We believe that when we deploy new versions of our production application it appears that the realm user object / file is deleted on random occasions. Users remain in our mobile application and run into several issues (because they no longer exist but are still logged in). All of our serverless functions stop working (user.functions.functionName).

      We have resolved this by logging users out if the user and user.id objects do not exist but it is leading to a very poor user experience.

      This happens on occasion which makes it extremely difficult to test. We have been unable to replicate this issue but are contacted by users several times a week when the issue occurs.

      Stacktrace & log output

      No response

      Can you reproduce the bug?

      No

      Reproduction Steps

      No response

      Version

      10.12.0

      What services are you using?

      Atlas App Services: Functions or GraphQL or DataAPI etc

      Are you using encryption?

      No

      Platform OS and version(s)

      IOS 15.0, iPhone 13

      Build environment

      Which debugger for React Native: ..

      Cocoapods version

      1.11.3

              Assignee:
              Unassigned
              Reporter:
              Unito Sync Bot
              Archiver:
              Marc Greenfield

                Created:
                Updated:
                Resolved:
                Archived: