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  1. Core Server
  2. SERVER-10044

Repeated Server Crash. VirtualProtect failure in mongo::makeChunkWritable (Windows 7 x64).

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical - P2
    • Resolution: Won't Fix
    • Affects Version/s: 2.4.6, 2.6.5
    • Fix Version/s: None
    • Component/s: Stability
    • Environment:
    • Backwards Compatibility:
      Fully Compatible
    • Operating System:
      Windows
    • Steps To Reproduce:
      Hide

      Standard usage of the server with our configuration. Happens every days.

      Show
      Standard usage of the server with our configuration. Happens every days.
    • Sprint:
      Quint Iteration 3.1.2, Quint Iteration 3

      Description

      Our mongo servers keep crashing several times a day, often when the RAM usage on the server is high but not always. Our production server sometimes crash 6 times a day. This issue has been happening on two different hosts (a hardware cause is unlikely).

      We are monitoring our servers using MMS (We could provide a temporary user account if necessary).

      Here are some example of logs we encountered:

      mongo.27018.log	291963	Thu Jun 27 08:03:39.185 [conn711] VirtualProtect for C:/Mongo/db/27018/Forex/Forex.3 chunk 6358 failed with errno:1455 The paging file is too small for this operation to complete. (chunk size is 43778048, address is 6358000000) in mongo::makeChunkWritable, terminating
      ...
      mongo.27018.log	295678	Thu Jun 27 11:51:03.275 [conn254] VirtualProtect for C:/Mongo/db/27018/Forex/Forex.0 chunk 6806 failed with errno:1455 Unknown error (chunk size is 16777216, address is 6a58fd0000) in mongo::makeChunkWritable, terminating
      

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