I am experiencing this issue on Linux Mint 22.3 (based on Ubuntu 24.04) with Linux kernel 7.0.0-14-generic

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    • Type: Bug
    • Resolution: Duplicate
    • Priority: Major - P3
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    • Affects Version/s: None
    • Component/s: None
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    • Environment:
      OS:linux mint
      node.js / npm versions:10.9.2
      Additional info:
      linux kernel version : 7.0
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      Problem Statement/Rationale

      MongoDB Server 8.0.26 fails to start on Linux systems running kernel 7.0.x. The server exits immediately with a fatal error message stating that Linux kernel versions 6.19 and newer have a known incompatibility with this MongoDB version.

      I would like the Engineering team to investigate and provide official support or a fix for Linux kernel 7.x, as newer Linux distributions and users may adopt these kernels.

      This issue prevents MongoDB from starting at all, making the database unavailable on affected systems.

      Please be sure to attach relevant logs with any sensitive data redacted.
      How to retrieve logs for: Compass; Shell

      Steps to Reproduce

      1. Install Linux Mint 22.3 (Ubuntu 24.04 based) or another Linux distribution with Linux kernel 7.0.x.
      2. Install MongoDB Community Server 8.0.26.
      3. Start the MongoDB service using:

         sudo systemctl start mongod

      4. Check the service status:

         sudo systemctl status mongod

      5. Observe that MongoDB exits immediately with a fatal kernel compatibility error.

      Expected Results

      MongoDB should start normally on Linux kernel 7.x, or provide a compatible release/update supporting newer Linux kernels.

      At minimum, MongoDB should provide a clear compatibility path or updated version for modern Linux kernels.

      Actual Results

      MongoDB does not start and exits with status code 1.

      The following error is reported in the system journal:

      {   "s": "F",   "c": "CONTROL",   "msg": "MongoDB cannot start: Linux kernel versions 6.19 and newer has a known incompatibility with this version of MongoDB." }

      The service status shows:

      Main process exited, code=exited, status=1/FAILURE

      Additional Notes

      Environment details:

      • Operating System: Linux Mint 22.3 (based on Ubuntu 24.04)
      • Kernel Version: 7.0.0-14-generic
      • MongoDB Version: 8.0.26
      • Architecture: x86_64
      • Build Target: ubuntu2404
      • OpenSSL Version: 3.0.13

      The same MongoDB installation is expected to work when booting into an older kernel (for example Linux 6.17.x), indicating the issue is specifically related to the kernel version compatibility check.

      This appears to be related to MongoDB Jira issue SERVER-121912. My report provides a real-world case of the issue affecting Linux kernel 7.0.x.
       
       
       

       

            Assignee:
            Unassigned
            Reporter:
            wats kenneth (EXT)
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              Created:
              Updated:
              Resolved: