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  1. Core Server
  2. SERVER-16854

Production MongoDB 2.6.2 Server Crashes Frequently- please help!!

    • Type: Icon: Bug Bug
    • Resolution: Done
    • Priority: Icon: Major - P3 Major - P3
    • None
    • Affects Version/s: None
    • Component/s: Stability
    • Labels:
    • Environment:
      Windows Server 2012 Standard
    • Windows
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      This happens unexpectedly at random times, but frequently.

      Show
      This happens unexpectedly at random times, but frequently.

      Environment: Windows 2012 Server
      Drive: SSD
      MongoDB Server version: 2.6.2

      Frequently getting BLUE screen and system rebooting unexpectedly,
      The mongodb.exe process causing this issue, following is the memory dump analysis, please check the Process _Name

      *******************************************************************************
      *                                                                             *
      *                        Bugcheck Analysis                                    *
      *                                                                             *
      *******************************************************************************
      
      DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
      An attempt was made to access a pageable (or completely invalid) address at an
      interrupt request level (IRQL) that is too high.  This is usually
      caused by drivers using improper addresses.
      If kernel debugger is available get stack backtrace.
      Arguments:
      Arg1: 0000000000000002, memory referenced
      Arg2: 0000000000000002, IRQL
      Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
      Arg4: fffff88000b74a38, address which referenced memory
      
      Debugging Details:
      ------------------
      
      
      READ_ADDRESS:  0000000000000002 
      
      CURRENT_IRQL:  2
      
      FAULTING_IP: 
      storport!RaidUnitCompleteRequest+f8
      fffff880`00b74a38 807f0228        cmp     byte ptr [rdi+2],28h
      
      DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
      
      BUGCHECK_STR:  AV
      
      PROCESS_NAME:  mongod.exe
      
      ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
      
      DEVICE_OBJECT: fffffa8035317504
      
      DRIVER_OBJECT: 0000000060cca35d
      

            Assignee:
            Unassigned Unassigned
            Reporter:
            srini.eadha@pravegatech.com srini eadha
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              Created:
              Updated:
              Resolved: