Uploaded image for project: 'Core Server'
  1. Core Server
  2. SERVER-19086

Unable to run mongod.exe on Windows 10 due to missing libraries

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major - P3
    • Resolution: Duplicate
    • Affects Version/s: 3.0.4
    • Fix Version/s: None
    • Component/s: Stability
    • Labels:
      None
    • Operating System:
      ALL
    • Steps To Reproduce:
      Hide

      Install Windows 10, run any of the executables in the bin folder.

      Show
      Install Windows 10, run any of the executables in the bin folder.

      Description

      ---------------------------
      mongod.exe - System Error
      ---------------------------
      The program can't start because LIBEAY32.dll is missing from your computer. Try reinstalling the program to fix this problem.
      ---------------------------
      OK
      ---------------------------

        Issue Links

          Activity

          Hide
          bniemyjski Blake Niemyjski added a comment -

          Copying libeay32.dll and ssleay32.dll from here ( http://indy.fulgan.com/SSL/ ) into the bin folder solved the issue.. However, these files should be included in the bin folder / msi so users don't run into this on a fresh windows 10 install..

          Show
          bniemyjski Blake Niemyjski added a comment - Copying libeay32.dll and ssleay32.dll from here ( http://indy.fulgan.com/SSL/ ) into the bin folder solved the issue.. However, these files should be included in the bin folder / msi so users don't run into this on a fresh windows 10 install..
          Hide
          bniemyjski Blake Niemyjski added a comment -

          Also can't restore:

          ---------------------------
          mongorestore.exe - Entry Point Not Found
          ---------------------------
          The procedure entry point TLSv1_1_method could not be located in the dynamic link library D:\mongodb\bin\mongorestore.exe.
          ---------------------------
          OK
          ---------------------------

          Show
          bniemyjski Blake Niemyjski added a comment - Also can't restore: --------------------------- mongorestore.exe - Entry Point Not Found --------------------------- The procedure entry point TLSv1_1_method could not be located in the dynamic link library D:\mongodb\bin\mongorestore.exe. --------------------------- OK ---------------------------
          Hide
          bniemyjski Blake Niemyjski added a comment -

          mongodb-win32-x86_64-2008plus-ssl-3.0.4.zip

          Show
          bniemyjski Blake Niemyjski added a comment - mongodb-win32-x86_64-2008plus-ssl-3.0.4.zip
          Hide
          ramon.fernandez Ramon Fernandez added a comment -

          Blake Niemyjski, the zip files currently do not contain SSL libraries, please use the MSI packages. SERVER-17368 was opened to include these libraries in zip files as well, so I'm going to close this ticket as a duplicate. Feel free to tune in to SERVER-17368 for updates.

          Regards,
          Ramón.

          Show
          ramon.fernandez Ramon Fernandez added a comment - Blake Niemyjski , the zip files currently do not contain SSL libraries, please use the MSI packages. SERVER-17368 was opened to include these libraries in zip files as well, so I'm going to close this ticket as a duplicate. Feel free to tune in to SERVER-17368 for updates. Regards, Ramón.
          Hide
          bniemyjski Blake Niemyjski added a comment -

          @ramon please reopen this... This is more of an issue than just those files missing.. I installed open ssl on windows 10 and it failed to launch. When I copy these assemblies to the folder the restore process still fails. There is definitely an issue with mongo on windows 10.

          Show
          bniemyjski Blake Niemyjski added a comment - @ramon please reopen this... This is more of an issue than just those files missing.. I installed open ssl on windows 10 and it failed to launch. When I copy these assemblies to the folder the restore process still fails. There is definitely an issue with mongo on windows 10.
          Hide
          ramon.fernandez Ramon Fernandez added a comment -

          Blake Niemyjski, can you please install MongoDB using the MSI package and let us know if the binaries, including mongorestore.exe, work on Windows 10?

          Thanks,
          Ramón.

          Show
          ramon.fernandez Ramon Fernandez added a comment - Blake Niemyjski , can you please install MongoDB using the MSI package and let us know if the binaries, including mongorestore.exe , work on Windows 10? Thanks, Ramón.
          Hide
          bniemyjski Blake Niemyjski added a comment -

          Thanks, that worked.. I'm wondering if it was just caused by different versions of open ssl (I was using the latest and it still wasn't working).

          Show
          bniemyjski Blake Niemyjski added a comment - Thanks, that worked.. I'm wondering if it was just caused by different versions of open ssl (I was using the latest and it still wasn't working).
          Hide
          ramon.fernandez Ramon Fernandez added a comment -

          Thanks Blake Niemyjski, good to hear that you're up and running. We're aware it's confusing to install MongoDB on Windows from a zip file and have binaries fail if the library dependencies are not met, and we intend to address that in SERVER-17368 so I'm going to close this ticket.

          Show
          ramon.fernandez Ramon Fernandez added a comment - Thanks Blake Niemyjski , good to hear that you're up and running. We're aware it's confusing to install MongoDB on Windows from a zip file and have binaries fail if the library dependencies are not met, and we intend to address that in SERVER-17368 so I'm going to close this ticket.

            People

            • Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: