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  1. Core Server
  2. SERVER-35373

Regarding MongoDB Service logs

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    • Icon: Question Question
    • Resolution: Done
    • Icon: Major - P3 Major - P3
    • None
    • 3.4.0
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    Description

      Dear Team,

      One of our Customer has reported an issue that "MongoDB Service is stopped ".

      But We are unable to trace shutdown event  like (SERVICE_CONTROL_STOP) from mongodb logs .[\data\log]

      Hence possibly we suspect that the mongoDB process might have been either killed or crashed 

      Hence would like to know any option by which we can identify the reason for mongodb service shutdown like log of the stack trace, to locate the event trace for MONGODB[shutdown/kill/terminated ] service.

      Environment Details:

      •  ** MongoDB is running as window service .
      • targetMinOS: Windows 7/Windows Server 2008 R2
      • db version v3.4.0
      • target_arch: x86_64

      Thanks & Regards

      Sandeep KS

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            ramon.fernandez@mongodb.com Ramon Fernandez Marina
            Urs Sandeep [X]
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