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  1. Core Server
  2. SERVER-35842

Server stopped on wiredtiger log access

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major - P3
    • Resolution: Done
    • Affects Version/s: 3.6.3
    • Fix Version/s: None
    • Component/s: WiredTiger
    • Labels:
      None
    • Environment:
    • Operating System:
      ALL

      Description

      Had an issue in a production system this morning where the server service had shut down. Mongo log appeared to report some sort of issue with removing a wiredtiger journal log because access was denied. Is there a way to make this a little more graceful? If it was the journal log and was doing some sort of internal maintenance couldn't it try again? I believe the root cause of the access denied was antivirus and we've added exclusions but not 100% sure of the cause for access denied.

      2018-06-26T19:11:00.750-0400 E STORAGE [thread42198] WiredTiger error (13) [1530054660:676349][4728:140706250756224], log-server: D:\MongoData\db\journal\WiredTigerLog.0000028727: file-remove: DeleteFileW: Access is denied.
      : Permission denied
      2018-06-26T19:11:00.750-0400 E STORAGE [thread42198] WiredTiger error (13) [1530054660:750354][4728:140706250756224], log-server: log archive server error: Permission denied
      2018-06-26T19:11:00.750-0400 E STORAGE [thread42198] WiredTiger error (13) [1530054660:750354][4728:140706250756224], log-server: log server error: Permission denied
      2018-06-26T19:11:00.751-0400 E STORAGE [thread42198] WiredTiger error (-31804) [1530054660:750354][4728:140706250756224], log-server: the process must exit and restart: WT_PANIC: WiredTiger library panic
      2018-06-26T19:11:00.886-0400 F - [WTJournalFlusher] Fatal Assertion 28559 at src\mongo\db\storage\wiredtiger\wiredtiger_util.cpp 64
      2018-06-26T19:11:00.886-0400 F - [thread42198] Fatal Assertion 28558 at src\mongo\db\storage\wiredtiger\wiredtiger_util.cpp 361
      2018-06-26T19:11:00.886-0400 F - [thread42198]
       
      ***aborting after fassert() failure
       
       
      2018-06-26T19:11:00.886-0400 F - [WTJournalFlusher]
       
      ***aborting after fassert() failure
      

       

       

       

       

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              Assignee:
              daniel.hatcher Daniel Hatcher (Inactive)
              Reporter:
              mhughes Matt Hughes
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                Updated:
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