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Type:
Bug
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Resolution: Duplicate
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Priority:
Critical - P2
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None
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Affects Version/s: None
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ALL
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Build 2018-07-16, Build 2018-07-30, Build 2018-08-13
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8
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monkey101:Downloads$ ./mongodb-osx-x86_64-4.0.0/bin/install_compass
Traceback (most recent call last):
File "./mongodb-osx-x86_64-4.0.0/bin/install_compass", line 173, in <module>
download_and_install_compass()
File "./mongodb-osx-x86_64-4.0.0/bin/install_compass", line 157, in download_and_install_compass
pkg = download_pkg(link, pkg_format=pkg_format)
File "./mongodb-osx-x86_64-4.0.0/bin/install_compass", line 58, in download_pkg
res = urllib.urlretrieve(link, filename=tmpf[1], reporthook=download_progress)
File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib.py", line 98, in urlretrieve
return opener.retrieve(url, filename, reporthook, data)
File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib.py", line 245, in retrieve
fp = self.open(url, data)
File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib.py", line 213, in open
return getattr(self, name)(url)
File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib.py", line 443, in open_https
h.endheaders(data)
File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/httplib.py", line 1049, in endheaders
self._send_output(message_body)
File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/httplib.py", line 893, in _send_output
self.send(msg)
File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/httplib.py", line 855, in send
self.connect()
File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/httplib.py", line 1274, in connect
server_hostname=server_hostname)
File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/ssl.py", line 352, in wrap_socket
_context=self)
File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/ssl.py", line 579, in __init__
self.do_handshake()
File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/ssl.py", line 808, in do_handshake
self._sslobj.do_handshake()
IOError: [Errno socket error] [SSL: UNSUPPORTED_PROTOCOL] unsupported protocol (_ssl.c:590)
The link for the compass download is behind the load balancer, which has disabled older TLS versions.
There are a couple of possible solutions we should consider.
- duplicates
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SERVER-35737 install_compass fails on MacOS
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- Closed
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