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  1. Core Server
  2. SERVER-36158

While connectng to Atlas, we get access violation

    • Type: Icon: Bug Bug
    • Resolution: Duplicate
    • Priority: Icon: Major - P3 Major - P3
    • None
    • Affects Version/s: 4.0.0
    • Component/s: Shell
    • Labels:
      None
    • ALL

      Hello TEam,

       

      In M001, many students reported facing the following issue when using Mongo Shell 4.0.0 on windows

       

       

      \Users\LENOVO>mongo "mongodb+srv://cluster0-cuu7i.mongodb.net/test" --username m001-student MongoDB shell version v4.0.0 Enter password: connecting to: mongodb+srv://cluster0-cuu7i.mongodb.net/test 
      2018-07-14T15:55:44.336+0100 I NETWORK [js] Starting new replica set monitor for Cluster0-shard-0/cluster0-shard-00-00-cuu7i.mongodb.net.:27017,cluster0-shard-00-01-cuu7i.mongodb.net.:27017,cluster0-shard-00-02-cuu7i.mongodb.net.:27017 
      2018-07-14T15:55:47.186+0100 I NETWORK [ReplicaSetMonitor-TaskExecutor] Successfully connected to cluster0-shard-00-02-cuu7i.mongodb.net.:27017 (1 connections now open to cluster0-shard-00-02-cuu7i.mongodb.net.:27017 with a 5 second timeout) 
      2018-07-14T15:55:49.408+0100 I NETWORK [ReplicaSetMonitor-TaskExecutor] Successfully connected to cluster0-shard-00-00-cuu7i.mongodb.net:27017 (1 connections now open to cluster0-shard-00-00-cuu7i.mongodb.net:27017 with a 5 second timeout) 
      2018-07-14T15:55:50.653+0100 I NETWORK [js] Successfully connected to cluster0-shard-00-01-cuu7i.mongodb.net.:27017 (1 connections now open to cluster0-shard-00-01-cuu7i.mongodb.net.:27017 with a 5 second timeout) 
      2018-07-14T15:55:54.124+0100 I NETWORK [ReplicaSetMonitor-TaskExecutor] changing hosts to Cluster0-shard-0/cluster0-shard-00-00-cuu7i.mongodb.net:27017,cluster0-shard-00-01-cuu7i.mongodb.net:27017,cluster0-shard-00-02-cuu7i.mongodb.net:27017 from Cluster0-shard-0/cluster0-shard-00-00-cuu7i.mongodb.net.:27017,cluster0-shard-00-01-cuu7i.mongodb.net.:27017,cluster0-shard-00-02-cuu7i.mongodb.net.:27017 
      2018-07-14T15:55:55.388+0100 I CONTROL [js] * unhandled exception (access violation) at 0x00007FFC8135C3C7, terminating 
      2018-07-14T15:55:55.388+0100 I CONTROL [js] access violation was a read from 0x0 
      2018-07-14T15:55:55.389+0100 I CONTROL [js] stack trace for unhandled exception: 
      2018-07-14T15:55:55.414+0100 I - [js] VCRUNTIME140.dll memcpy+0x87x mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? ucrtbase.dll crt_at_quick_exit+0x125x KERNEL32.DLL BaseThreadInitThunk+0x34x 
      2018-07-14T15:55:55.455+0100 I CONTROL [ReplicaSetMonitor-TaskExecutor] unhandled exception (access violation) at 0x00007FFC8135C3C7, terminating 
      2018-07-14T15:55:55.455+0100 I CONTROL [ReplicaSetMonitor-TaskExecutor] access violation was a read from 0x0 
      2018-07-14T15:55:55.456+0100 I CONTROL [ReplicaSetMonitor-TaskExecutor] * stack trace for unhandled exception: 
      2018-07-14T15:55:55.469+0100 I - [ReplicaSetMonitor-TaskExecutor] VCRUNTIME140.dll memcpy+0x87x mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? mongo.exe ??? ucrtbase.dll crt_at_quick_exit+0x125x KERNEL32.DLL BaseThreadInitThunk+0x34x 
      2018-07-14T15:55:55.570+0100 I CONTROL [js] failed to open minidump file C:\Program Files\MongoDB\Server\4.
      2018-07-14T14-55-55.mdmp : Access is denied. 
      2018-07-14T15:55:55.570+0100 I CONTROL [ReplicaSetMonitor-TaskExecutor] failed to open minidump file C:\Program Files\MongoDB\Server\4.
      2018-07-14T14-55-55.mdmp : Access is denied. 
      2018-07-14T15:55:55.571+0100 I CONTROL [js] * immediate exit due to unhandled exception
      C:\Users\LENOVO>
      

       

       

      To me it seems a bug.

      Regards,

      Manish Singh

       

            Assignee:
            Unassigned Unassigned
            Reporter:
            singhmanish.personal@gmail.com Manish Singh
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              Created:
              Updated:
              Resolved: