unable to start mongodb server, mongod --repair fails

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    • Type: Bug
    • Resolution: Done
    • Priority: Major - P3
    • None
    • Affects Version/s: 4.0.0
    • Component/s: None
    • Server Triage
    • Linux
    • None
    • 3
    • None
    • None
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      Last night our mongodb server was crashed with the error message

      " E STORAGE [WTCheckpointThread] WiredTiger error (0) [1536271010:760909][453:0x7f57298e9700], file:WiredTiger.wt, WT_SESSION.checkpoint: WiredTiger.turtle: encountered an illegal file format or internal value: (_wt_turtle_read, 293) Raw: [1536271010:760909][453:0x7f57298e9700], file:WiredTiger.wt, WT_SESSION.checkpoint: WiredTiger.turtle: encountered an illegal file format or internal value: (_wt_turtle_read, 293)"

      Then I tried to restart the server and also run the mongod --repair command but I always get the same error. The log file and wire tiger files are attached. Thanks in advance for any help

        1. mongod.log
          4.64 MB
        2. WiredTigerFiles.tar.gz
          7 kB

            Assignee:
            [HELP ONLY] Backlog - Triage Team
            Reporter:
            sarah jones
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              Created:
              Updated:
              Resolved: