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  1. Core Server
  2. SERVER-37737

WT_ERROR non-specific WiredTiger error

    • Type: Icon: Bug Bug
    • Resolution: Done
    • Priority: Icon: Major - P3 Major - P3
    • None
    • Affects Version/s: 3.2.21
    • Component/s: WiredTiger
    • Labels:
    • ALL

      After an unclean shutdown, Mongo fails to start. I cannot provide WiredTiger.turtle or WiredTiger.wt. Is there any way to recover? Error logs below

      rocketchat_mongo.1.tx30eimlae23@host.domain.com | 2018-10-24T18:47:24.016+0000 I CONTROL [initandlisten] MongoDB starting : pid=1 port=27017 dbpath=/data/db 64-bit host=5675ebccdadc
      rocketchat_mongo.1.tx30eimlae23@host.domain.com | 2018-10-24T18:47:24.016+0000 I CONTROL [initandlisten] db version v3.2.21
      rocketchat_mongo.1.tx30eimlae23@host.domain.com | 2018-10-24T18:47:24.016+0000 I CONTROL [initandlisten] git version: 1ab1010737145ba3761318508ff65ba74dfe8155
      rocketchat_mongo.1.tx30eimlae23@host.domain.com | 2018-10-24T18:47:24.016+0000 I CONTROL [initandlisten] OpenSSL version: OpenSSL 1.0.1t 3 May 2016
      rocketchat_mongo.1.tx30eimlae23@host.domain.com | 2018-10-24T18:47:24.016+0000 I CONTROL [initandlisten] allocator: tcmalloc
      rocketchat_mongo.1.tx30eimlae23@host.domain.com | 2018-10-24T18:47:24.016+0000 I CONTROL [initandlisten] modules: none
      rocketchat_mongo.1.tx30eimlae23@host.domain.com | 2018-10-24T18:47:24.016+0000 I CONTROL [initandlisten] build environment:
      rocketchat_mongo.1.tx30eimlae23@host.domain.com | 2018-10-24T18:47:24.016+0000 I CONTROL [initandlisten] distmod: debian81
      rocketchat_mongo.1.tx30eimlae23@host.domain.com | 2018-10-24T18:47:24.016+0000 I CONTROL [initandlisten] distarch: x86_64
      rocketchat_mongo.1.tx30eimlae23@host.domain.com | 2018-10-24T18:47:24.016+0000 I CONTROL [initandlisten] target_arch: x86_64
      rocketchat_mongo.1.tx30eimlae23@host.domain.com | 2018-10-24T18:47:24.016+0000 I CONTROL [initandlisten] options: { replication:

      { oplogSizeMB: 128, replSet: "rs0" }

      , storage: { mmapv1:

      { smallFiles: true }

      } }
      rocketchat_mongo.1.tx30eimlae23@host.domain.com | 2018-10-24T18:47:24.043+0000 I - [initandlisten] Detected data files in /data/db created by the 'wiredTiger' storage engine, so setting the active storage engine to 'wiredTiger'.
      rocketchat_mongo.1.tx30eimlae23@host.domain.com | 2018-10-24T18:47:24.045+0000 W - [initandlisten] Detected unclean shutdown - /data/db/mongod.lock is not empty.
      rocketchat_mongo.1.tx30eimlae23@host.domain.com | 2018-10-24T18:47:24.050+0000 W STORAGE [initandlisten] Recovering data from the last clean checkpoint.
      rocketchat_mongo.1.tx30eimlae23@host.domain.com | 2018-10-24T18:47:24.050+0000 I STORAGE [initandlisten] wiredtiger_open config: create,cache_size=17G,session_max=20000,eviction=(threads_min=4,threads_max=4),config_base=false,statistics=(fast),log=(enabled=true,archive=true,path=journal,compressor=snappy),file_manager=(close_idle_time=100000),checkpoint=(wait=60,log_size=2GB),statistics_log=(wait=0),verbose=(recovery_progress),
      rocketchat_mongo.1.tx30eimlae23@host.domain.com | 2018-10-24T18:47:24.115+0000 E STORAGE [initandlisten] WiredTiger (-31802) [1540406844:115295][1:0x7f5d9c3efcc0], file:WiredTiger.wt, connection: unable to read root page from file:WiredTiger.wt: WT_ERROR: non-specific WiredTiger error
      rocketchat_mongo.1.tx30eimlae23@host.domain.com | 2018-10-24T18:47:24.115+0000 E STORAGE [initandlisten] WiredTiger (0) [1540406844:115356][1:0x7f5d9c3efcc0], file:WiredTiger.wt, connection: WiredTiger has failed to open its metadata
      rocketchat_mongo.1.tx30eimlae23@host.domain.com | 2018-10-24T18:47:24.115+0000 E STORAGE [initandlisten] WiredTiger (0) [1540406844:115373][1:0x7f5d9c3efcc0], file:WiredTiger.wt, connection: This may be due to the database files being encrypted, being from an older version or due to corruption on disk
      rocketchat_mongo.1.tx30eimlae23@host.domain.com | 2018-10-24T18:47:24.115+0000 E STORAGE [initandlisten] WiredTiger (0) [1540406844:115386][1:0x7f5d9c3efcc0], file:WiredTiger.wt, connection: You should confirm that you have opened the database with the correct options including all encryption and compression options
      rocketchat_mongo.1.tx30eimlae23@host.domain.com | 2018-10-24T18:47:24.125+0000 I - [initandlisten] Assertion: 28595:-31802: WT_ERROR: non-specific WiredTiger error
      rocketchat_mongo.1.tx30eimlae23@host.domain.com | 2018-10-24T18:47:24.126+0000 I STORAGE [initandlisten] exception in initAndListen: 28595 -31802: WT_ERROR: non-specific WiredTiger error, terminating
      rocketchat_mongo.1.tx30eimlae23@host.domain.com | 2018-10-24T18:47:24.126+0000 I CONTROL [initandlisten] dbexit: rc: 100

            Assignee:
            daniel.hatcher@mongodb.com Danny Hatcher (Inactive)
            Reporter:
            wing_walker Rafael Oceguera
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              Created:
              Updated:
              Resolved: