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WiredTiger error (-31802) [1550747431:604974][82:0x7f30a4b8ccc0], file:WiredTiger.wt, connection: unable to read root page from file:WiredTiger.wt: WT_ERROR: non-specific WiredTiger error

    • Type: Icon: Bug Bug
    • Resolution: Done
    • Priority: Icon: Major - P3 Major - P3
    • None
    • Affects Version/s: 3.4.1
    • Component/s: WiredTiger
    • Labels:
      None
    • ALL

      After a crash on docker container,  I cant start mongo again.

      I've tried statrt it using '–repair' but without success. I'getting this log:

      2019-02-21T08:10:31.568-0300 I CONTROL  [initandlisten] MongoDB starting : pid=82 port=27017 dbpath=/data/db 64-bit host=mongo-order-0ic55
      2019-02-21T08:10:31.568-0300 I CONTROL  [initandlisten] db version v3.4.1
      2019-02-21T08:10:31.568-0300 I CONTROL  [initandlisten] git version: 5e103c4f5583e2566a45d740225dc250baacfbd7
      2019-02-21T08:10:31.568-0300 I CONTROL  [initandlisten] OpenSSL version: OpenSSL 1.0.1t  3 May 2016
      2019-02-21T08:10:31.568-0300 I CONTROL  [initandlisten] allocator: tcmalloc
      2019-02-21T08:10:31.568-0300 I CONTROL  [initandlisten] modules: none
      2019-02-21T08:10:31.568-0300 I CONTROL  [initandlisten] build environment:
      2019-02-21T08:10:31.568-0300 I CONTROL  [initandlisten]     distmod: debian81
      2019-02-21T08:10:31.568-0300 I CONTROL  [initandlisten]     distarch: x86_64
      2019-02-21T08:10:31.568-0300 I CONTROL  [initandlisten]     target_arch: x86_64
      2019-02-21T08:10:31.568-0300 I CONTROL  [initandlisten] options: {}
      2019-02-21T08:10:31.579-0300 I -        [initandlisten] Detected data files in /data/db created by the 'wiredTiger' storage engine, so setting the active storage engine to 'wiredTiger'.
      2019-02-21T08:10:31.582-0300 I STORAGE  [initandlisten] wiredtiger_open config: create,cache_size=7302M,session_max=20000,eviction=(threads_max=4),config_base=false,statistics=(fast),log=(enabled=true,archive=true,path=journal,compressor=snappy),file_manager=(close_idle_time=100000),checkpoint=(wait=60,log_size=2GB),statistics_log=(wait=0),
      2019-02-21T08:10:31.604-0300 E STORAGE  [initandlisten] WiredTiger error (-31802) [1550747431:604974][82:0x7f30a4b8ccc0], file:WiredTiger.wt, connection: unable to read root page from file:WiredTiger.wt: WT_ERROR: non-specific WiredTiger error
      2019-02-21T08:10:31.605-0300 E STORAGE  [initandlisten] WiredTiger error (0) [1550747431:605015][82:0x7f30a4b8ccc0], file:WiredTiger.wt, connection: WiredTiger has failed to open its metadata
      2019-02-21T08:10:31.605-0300 E STORAGE  [initandlisten] WiredTiger error (0) [1550747431:605026][82:0x7f30a4b8ccc0], file:WiredTiger.wt, connection: This may be due to the database files being encrypted, being from an older version or due to corruption on disk
      2019-02-21T08:10:31.605-0300 E STORAGE  [initandlisten] WiredTiger error (0) [1550747431:605033][82:0x7f30a4b8ccc0], file:WiredTiger.wt, connection: You should confirm that you have opened the database with the correct options including all encryption and compression options
      2019-02-21T08:10:31.607-0300 I -        [initandlisten] Assertion: 28595:-31802: WT_ERROR: non-specific WiredTiger error src/mongo/db/storage/wiredtiger/wiredtiger_kv_engine.cpp 267
      2019-02-21T08:10:31.619-0300 I STORAGE  [initandlisten] exception in initAndListen: 28595 -31802: WT_ERROR: non-specific WiredTiger error, terminating
      2019-02-21T08:10:31.619-0300 I NETWORK  [initandlisten] shutdown: going to close listening sockets...
      2019-02-21T08:10:31.619-0300 I NETWORK  [initandlisten] removing socket file: /tmp/mongodb-27017.sock
      2019-02-21T08:10:31.619-0300 I NETWORK  [initandlisten] shutdown: going to flush diaglog...
      2019-02-21T08:10:31.619-0300 I CONTROL  [initandlisten] now exiting
      2019-02-21T08:10:31.619-0300 I CONTROL  [initandlisten] shutting down with code:100
      

        1. repair_attempt.tar
          3 kB
        2. WiredTigerFiles.tgz
          4 kB

            Assignee:
            daniel.hatcher@mongodb.com Danny Hatcher (Inactive)
            Reporter:
            drozzini Diego Rozzini Pires
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            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: