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  1. Core Server
  2. SERVER-41647

not able to see data

    • Type: Icon: Question Question
    • Resolution: Done
    • Priority: Icon: Major - P3 Major - P3
    • None
    • Affects Version/s: 3.2.1
    • Component/s: None
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      Hi Team,

      Not able to see the data in database but exist in data directory. 

      the sequence of getting error is as per below,

      *2019-06-12T16:21:51.518+0530 I CONTROL [conn14940] Stack trace failed, SymInitialize failed with error 3765269347*
      *2019-06-12T16:21:51.518+0530 F - [conn14940] out of memory.*
      

       

      After that we start database service manually then we got below error,

       

       

      2019-06-12T17:00:32.499+0530 I CONTROL [main] Trying to start Windows service 'MongoDB'
      2019-06-12T17:00:32.500+0530 I STORAGE [thread1] Service running
      2019-06-12T17:00:32.500+0530 I CONTROL [initandlisten] MongoDB starting : pid=15672 port=27017 dbpath=D:\MongoDBData\QA\data 64-bit host=vitmumrec01
      2019-06-12T17:00:32.501+0530 I CONTROL [initandlisten] targetMinOS: Windows 7/Windows Server 2008 R2
      2019-06-12T17:00:32.501+0530 I CONTROL [initandlisten] db version v3.2.1
      2019-06-12T17:00:32.501+0530 I CONTROL [initandlisten] git version: a14d55980c2cdc565d4704a7e3ad37e4e535c1b2
      2019-06-12T17:00:32.501+0530 I CONTROL [initandlisten] OpenSSL version: OpenSSL 1.0.1p-fips 9 Jul 2015
      2019-06-12T17:00:32.501+0530 I CONTROL [initandlisten] allocator: tcmalloc
      2019-06-12T17:00:32.501+0530 I CONTROL [initandlisten] modules: enterprise 
      2019-06-12T17:00:32.501+0530 I CONTROL [initandlisten] build environment:
      2019-06-12T17:00:32.501+0530 I CONTROL [initandlisten] distmod: windows-64
      2019-06-12T17:00:32.501+0530 I CONTROL [initandlisten] distarch: x86_64
      2019-06-12T17:00:32.501+0530 I CONTROL [initandlisten] target_arch: x86_64
      2019-06-12T17:00:32.501+0530 I CONTROL [initandlisten] options: \{ config: "C:\MongoConfig\QAMongodb.conf", net: { port: 27017 }, service: true, storage: \{ dbPath: "D:\MongoDBData\QA\data", directoryPerDB: false, wiredTiger: { engineConfig: { cacheSizeGB: 2 } } }, systemLog: \{ destination: "file", path: "D:\MongoDBData\QA\log\mongod.log" } }
      2019-06-12T17:00:32.509+0530 I - [initandlisten] Detected data files in D:\MongoDBData\QA\data created by the 'wiredTiger' storage engine, so setting the active storage engine to 'wiredTiger'.
      2019-06-12T17:00:32.510+0530 W - [initandlisten] Detected unclean shutdown - D:\MongoDBData\QA\data\mongod.lock is not empty.
      2019-06-12T17:00:32.510+0530 W STORAGE [initandlisten] Recovering data from the last clean checkpoint.
      2019-06-12T17:00:32.511+0530 I STORAGE [initandlisten] wiredtiger_open config: create,cache_size=2G,session_max=20000,eviction=(threads_max=4),config_base=false,statistics=(fast),log=(enabled=true,archive=true,path=journal,compressor=snappy),file_manager=(close_idle_time=100000),checkpoint=(wait=60,log_size=2GB),statistics_log=(wait=0),
      *2019-06-12T17:00:33.363+0530 I NETWORK [HostnameCanonicalizationWorker] Starting hostname canonicalization worker*
      *2019-06-12T17:00:33.364+0530 I FTDC [initandlisten] Initializing full-time diagnostic data capture with directory 'D:/MongoDBData/QA/data/diagnostic.data'*
      2019-06-12T17:00:33.411+0530 I NETWORK [initandlisten] waiting for connections on port 27017
      2019-06-12T17:00:33.422+0530 I NETWORK [initandlisten] connection accepted from 192.168.172.83:58350 #1 (1 connection now open)
      2019-06-12T17:00:33.554+0530 I NETWORK [initandlisten] connection accepted from 192.168.170.158:51257 #2 (2 connections now open)
      2019-06-12T17:00:33.642+0530 I NETWORK [initandlisten] connection accepted from 192.168.170.158:51258 #3 (3 connections now open)
      2019-06-12T17:00:33.644+0530 I NETWORK [initandlisten] connection accepted from 192.168.172.53:55822 #4 (4 connections now open)
      2019-06-12T17:00:33.662+0530 I NETWORK [initandlisten] connection accepted from 192.168.170.158:51259 #5 (5 connections now open)
      2019-06-12T17:00:33.886+0530 I NETWORK [initandlisten] connection accepted from 10.1.75.31:57344 #6 (6 connections now open)
      *2019-06-12T17:00:34.026+0530 I FTDC [ftdc] Unclean full-time diagnostic data capture shutdown detected, found interim file, some metrics may have been lost. OK*
      *2019-06-12T17:00:34.125+0530 W FTDC [ftdc] Uncaught exception in 'UnknownError Caught std::exception of type class boost::filesystem::filesystem_error: boost::filesystem::file_size: The system cannot find the file specified: "D:\MongoDBData\QA\data\diagnostic.data\metrics.interim.temp"' in full-time diagnostic data capture subsystem. Shutting down the full-time diagnostic data capture subsystem.*
      

       

       

      After this we take down the database and fire mongod --Repair with data directory and logpath, still not able to see data in mongo shell which exist in data directory.

       

      Kindly help in recover the data. If require any info will provide you.

            Assignee:
            daniel.hatcher@mongodb.com Danny Hatcher (Inactive)
            Reporter:
            yogeshtj889@gmail.com Yogesh Jadhav
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              Created:
              Updated:
              Resolved: