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Type:
Bug
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Resolution: Gone away
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Priority:
Major - P3
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None
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Affects Version/s: 3.4.10
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Component/s: None
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ALL
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3
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We have a major issues on our MongoDB and I've attached the latest logs and files. In previous forums I've seen this get fixed by your team. Can you please help as soon as possible please, we are a medical facility and need this fixed.
We are running on Windows 2016 Server and running fine until a power outage.
2020-09-11T14:34:18.785-0400 I CONTROL [initandlisten] options: \{ config: "C:\Program Files\DELL\WMS\MongoDB\mongod.cfg", net: { bindIp: "localhost", port: 27017 }, security: \{ authorization: "enabled" }, service: true, storage: \{ dbPath: "C:\Program Files\DELL\WMS\Database\Mongo" }, systemLog: \{ destination: "file", path: "C:\Program Files\DELL\WMS\MongoDb\mongod.log" } }
2020-09-11T14:34:18.785-0400 I - [initandlisten] Detected data files in C:\Program Files\DELL\WMS\Database\Mongo created by the 'wiredTiger' storage engine, so setting the active storage engine to 'wiredTiger'.
2020-09-11T14:34:18.786-0400 I STORAGE [initandlisten] wiredtiger_open config: create,cache_size=3583M,session_max=20000,eviction=(threads_min=4,threads_max=4),config_base=false,statistics=(fast),log=(enabled=true,archive=true,path=journal,compressor=snappy),file_manager=(close_idle_time=100000),checkpoint=(wait=60,log_size=2GB),statistics_log=(wait=0),
2020-09-11T14:34:18.797-0400 E STORAGE [initandlisten] WiredTiger error (0) [1599849258:797507][1816:140721228962256], file:WiredTiger.wt, connection: read checksum error for 4096B block at offset 24576: block header checksum of 1919248233 doesn't match expected checksum of 3720300442
2020-09-11T14:34:18.797-0400 E STORAGE [initandlisten] WiredTiger error (0) [1599849258:797507][1816:140721228962256], file:WiredTiger.wt, connection: WiredTiger.wt: encountered an illegal file format or internal value
2020-09-11T14:34:18.797-0400 E STORAGE [initandlisten] WiredTiger error (-31804) [1599849258:797507][1816:140721228962256], file:WiredTiger.wt, connection: the process must exit and restart: WT_PANIC: WiredTiger library panic
2020-09-11T14:34:18.797-0400 I - [initandlisten] Fatal Assertion 28558 at src\mongo\db\storage\wiredtiger\wiredtiger_util.cpp 361
2020-09-11T14:34:18.797-0400 I - [initandlisten]
Thank You,