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  1. Core Server
  2. SERVER-95961

Survey past N&O and N&O-related SA help tickets to identify common cause and symptoms

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    • Type: Icon: Task Task
    • Resolution: Done
    • Priority: Icon: Major - P3 Major - P3
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    • Networking & Observability
    • Networking & Obs 2024-10-28, Networking & Obs 2024-11-11

      In order to get the information for the N&O help playbook, we need to investigate previous help tickets and note down relevant information like issue category, useful metrics, if the issue was an N&O problem. We will also need to look into Service Architecture help tickets that would now fall into the domain of Networking & Observability. 

            Assignee:
            joseph.prince@mongodb.com Joseph Prince
            Reporter:
            didier.nadeau@mongodb.com Didier Nadeau
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