Problem Statement/Rationale

What is going wrong? What action would you like the Engineering team to take?

support.mongodb.com is down and customers cannot submit support tickets. They are getting redirected to maintenance page at https://s3.amazonaws.com/support-portal-static/maintenance.html

Steps to Reproduce

How could an engineer replicate the issue you’re reporting?

Try to launch support.mongodb.com 

Expected Results

What do you expect to happen?

support.mongodb.com should allow user to log in and submit a case

Actual Results

What do you observe is happening?

Redirection to maintenance page at https://s3.amazonaws.com/support-portal-static/maintenance.html

Additional Notes

Any additional information that may be useful to include.