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  1. Compass
  2. COMPASS-3104

Connection to cluster via mongos fails: An error occurred while loading navigation: Can't use 'local' database through mongos

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    • Type: Icon: Bug Bug
    • Resolution: Fixed
    • Priority: Icon: Critical - P2 Critical - P2
    • 1.16.0
    • Affects Version/s: 1.15.1, 1.15.4
    • Component/s: Connectivity
    • Labels:
      None
    • Iteration Mango Miso, Iteration Naan, Iteration Qbert

      After upgrading from Compass 1.15.0 to 1.15.1 on MacOSX, I am no longer able to successfully access a MongoDB version 3.6.7 sharded cluster via the mongos router. Compass gives the following error message with the arrows beside "DBS" spinning. The same connection settings and credentials worked in version 1.15.0.

      > An error occurred while loading navigation: Can't use 'local' database through mongos

      Cluster has Username/Password authentication enabled.

        1. after_connect.png
          after_connect.png
          65 kB
        2. before_connect.png
          before_connect.png
          86 kB
        3. Can_t_use_local_database_through_mongos.png
          Can_t_use_local_database_through_mongos.png
          27 kB
        4. cluster_mongod_in_ops_manager.png
          cluster_mongod_in_ops_manager.png
          82 kB
        5. cluster_mongos_in_ops_manager.png
          cluster_mongos_in_ops_manager.png
          65 kB
        6. mongo_print.jpg
          mongo_print.jpg
          96 kB
        7. same_problem_on_atlas_sharded_cluster.png
          same_problem_on_atlas_sharded_cluster.png
          39 kB
        8. Schermata 2018-10-22 alle 12.04.18.png
          Schermata 2018-10-22 alle 12.04.18.png
          79 kB
        9. Screenshot 2018-09-28 15.40.33.png
          Screenshot 2018-09-28 15.40.33.png
          100 kB
        10. Screen Shot 2018-10-19 at 3.16.23 PM.png
          Screen Shot 2018-10-19 at 3.16.23 PM.png
          147 kB

            Assignee:
            durran.jordan@mongodb.com Durran Jordan
            Reporter:
            brian.blevins@mongodb.com Brian Blevins
            Votes:
            7 Vote for this issue
            Watchers:
            11 Start watching this issue

              Created:
              Updated:
              Resolved: