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  1. Compass
  2. COMPASS-3104

Connection to cluster via mongos fails: An error occurred while loading navigation: Can't use 'local' database through mongos

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    • Type: Icon: Bug Bug
    • Resolution: Fixed
    • Priority: Icon: Critical - P2 Critical - P2
    • 1.16.0
    • Affects Version/s: 1.15.1, 1.15.4
    • Component/s: Connectivity
    • Labels:
      None
    • Iteration Mango Miso, Iteration Naan, Iteration Qbert

      After upgrading from Compass 1.15.0 to 1.15.1 on MacOSX, I am no longer able to successfully access a MongoDB version 3.6.7 sharded cluster via the mongos router. Compass gives the following error message with the arrows beside "DBS" spinning. The same connection settings and credentials worked in version 1.15.0.

      > An error occurred while loading navigation: Can't use 'local' database through mongos

      Cluster has Username/Password authentication enabled.

        1. after_connect.png
          65 kB
          Brian Blevins
        2. before_connect.png
          86 kB
          Brian Blevins
        3. Can_t_use_local_database_through_mongos.png
          27 kB
          Brian Blevins
        4. cluster_mongod_in_ops_manager.png
          82 kB
          Brian Blevins
        5. cluster_mongos_in_ops_manager.png
          65 kB
          Brian Blevins
        6. mongo_print.jpg
          96 kB
          Thiago T. Maia
        7. same_problem_on_atlas_sharded_cluster.png
          39 kB
          Brian Blevins
        8. Schermata 2018-10-22 alle 12.04.18.png
          79 kB
          Marco Lanzotti
        9. Screenshot 2018-09-28 15.40.33.png
          100 kB
          Lucas Hrabovsky
        10. Screen Shot 2018-10-19 at 3.16.23 PM.png
          147 kB
          Andrey Brindeyev

            Assignee:
            durran.jordan@mongodb.com Durran Jordan
            Reporter:
            brian.blevins@mongodb.com Brian Blevins
            Votes:
            7 Vote for this issue
            Watchers:
            11 Start watching this issue

              Created:
              Updated:
              Resolved: